DEIONTE GLASS
Denver
Summary
Motivated sales representative with a passion for building strong relationships and delivering exceptional customer service. Offering nearly 5 years of experience as an automotive sales associate, I excel at utilizing modern marketing techniques to drive sales and maintain up-to-date knowledge of product features and operations. My commitment to becoming an expert in my field is evident through my focus on building customer loyalty and fostering long-term relationships. Additionally, actively seeking opportunities to develop leadership skills and contribute to overall operational enhancements.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Greystar Property Management
10.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Crew Leader
BestYard.com
06.2024 - Current
- My role is to get the crew ready for the day by making sure whatever project or job we’re doing that day gets done at the highest level of professional proficiency
- I manage a crew of2-4 depending on the circumstances of the what we’re doing and relate everything through our work app with pictures notes and documented time frames
Landscaping Foreman
South Scapes Landscaping
03.2023 - 11.2023
- Inspected completed projects to ensure that they met high quality standardization
- Communicated with current and prospective customers regarding services and pricing
- Working with team members and customers to find workable solutions to improve operations
Car Sales Executive
Edd Kirby’s Adventure Chevrolet Chrysler Jeep Dodge Ram
06.2020 - 03.2023
- Promoted new and used vehicle sales to increase volume, gross profit, and customer satisfaction
- Kept track of weekly sales to compile reports for senior management and streamline operational processes
- Networked at events and over the phone to increase business profits and revenues
- High gross closer who is able to use word tracks and phrases to justify his position in the deal and close the deal ( Critical Exchange point ) while able to trust and follow the process to achieve the sale
Car Sales Associate
Integrity Buick GMC
10.2019 - 06.2020
- Sales contracts, purchase documentation, registration paperwork, and dealership records were all completed by me
- Had a thorough understanding of vehicles, market conditions, and customer purchasing preferences
- By providing exceptional knowledge and friendly service, I was able to consistently generate referrals and repeat business
Car Sales Associate
Riverside Buick GMC
12.2018 - 06.2019
- Closed sales by overcoming objections, making sales requests, negotiation prices, and signing purchase contracts
- Completed final delivery checks and prepared purchased vehicles
- Qualified buyers by matching their needs and interests to different car and truck models and discussing financing options
- Handled customer inquiries over the phone and via email
Landscaping Foreman
South Scapes Landscaping
08.2017 - 11.2018
- Inspected completed projects to ensure that they met high quality standardization
- Communicated with current and prospective customers regarding services and pricing
- Working with team members and customers to find workable solutions to improve operations
- I have worked with this company off an on since2017 till now, owner is a friend of mine so I help out when I can or other work is slow
Night Shift Supervisor
Subway
05.2015 - 08.2015
- Planned, organized, and monitored resources to ensure that labor equipment, and materials were used efficiently
- Trained team members to work as cashiers in accordance with company policies and procedures
- Counted cash in the register drawer to keep the register balance at the start and end of each unit
- Used cash registers and pos systems to request and record order and compute bills
Barista
Starbucks
10.2014 - 04.2015
- Closed the kitchen and followed the closing checklist for the kitchen stations after each shift
- Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department
- Provided excellent and professional service to ensure guest satisfaction
Education
High School Diploma - undefined
Brighton High School
Brighton, MICertificate of Excellence - Jazz Band
University of Michigan
Skills
- Organized
- Data Management
- Advertising
- Interpersonal and written communication
- Powerful negotiator
- Goal Orientated
- Client assessment and analysis
- Team Leadership
- Merchandising
- Sales
- CRM software
- Upselling
- Communication skills
- Customer service
- Negotiation
- Pricing
- Retail sales
- Dealership experience
- Leadership
- Cash handling
- Shift management
- POS
- Marketing
- Heavy lifting
- Cash register
- Time management
- Organizational skills
- Outbound sales
- E-commerce
- Social media management
- Basic math
- Product demos
- Phone etiquette
- Data entry
- Computer skills
- Fraud prevention and detection
- Landscaping
- Irrigation
- Management
Timeline
Maintenance Technician
Greystar Property Management
10.2024 - Current
Crew Leader
BestYard.com
06.2024 - Current
Landscaping Foreman
South Scapes Landscaping
03.2023 - 11.2023
Car Sales Executive
Edd Kirby’s Adventure Chevrolet Chrysler Jeep Dodge Ram
06.2020 - 03.2023
Car Sales Associate
Integrity Buick GMC
10.2019 - 06.2020
Car Sales Associate
Riverside Buick GMC
12.2018 - 06.2019
Landscaping Foreman
South Scapes Landscaping
08.2017 - 11.2018
Night Shift Supervisor
Subway
05.2015 - 08.2015
Barista
Starbucks
10.2014 - 04.2015
High School Diploma - undefined
Brighton High School
Certificate of Excellence - Jazz Band
University of Michigan
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