Dee Ross
Colorado Springs
Summary
Driven and compassionate healthcare professional with a background as a Medical Assistant, now leveraging that experience as a Clinic Director. Skilled in building and growing a Sleep and Primary care clinic, I prioritize patient-centered care while fostering a supportive, empowering environment for my staff. Passionate about creating systems and teams that thrive, I treat both patients and colleagues with the same dedication and care that defines my mission in healthcare.
Overview
17
17
years of professional experience
Work History
Clinic Director
Delta Waves
Colorado Springs
04.2017 - 03.2026
- Led clinic operations to ensure efficient patient care delivery.
- Managed staff schedules to enhance resource allocation and ensure optimal coverage.
- Oversaw daily clinic operations to ensure efficient patient flow.
- Implemented patient care protocols to enhance service delivery standards.
- Coordinated training programs for new staff to promote compliance and improve quality of care.
- Collaborated with healthcare providers to streamline referral processes and services.
- Evaluated clinic policies to maintain compliance with healthcare regulations and uphold standards.
Medical Assistant
Family Health Center
Colorado Springs
09.2009 - 03.2017
- Assisted patients with medical history and intake forms.
- Scheduled appointments and managed patient flow efficiently.
- Prepared examination rooms and ensured cleanliness standards.
- Collected and processed laboratory specimens for testing.
Education
Certificate - VA Community Care And Authorization Services
HealthShare Referral Manager Training Course (VA)
Colorado Springs, CO09-2025
Certificate - IV And Fluid Therapy Certification
Saving American Hearts
Colorado Springs, CO03-2022
Associate of Applied Science - Medical Assistant
Pikes Peak State College
Colorado Springs, CO12-2009
Skills
- Patient care
- Operations management
- Medical terminology
- Clinical procedures
- Healthcare regulations
- Appointment scheduling
- Patient communication
- Staff training
- Patient care coordination
Timeline
Clinic Director
Delta Waves
04.2017 - 03.2026
Medical Assistant
Family Health Center
09.2009 - 03.2017
Certificate - VA Community Care And Authorization Services
HealthShare Referral Manager Training Course (VA)
Certificate - IV And Fluid Therapy Certification
Saving American Hearts
Associate of Applied Science - Medical Assistant
Pikes Peak State College