Debra Smilley
Aurora
Summary
Proficient manager with a strong background in software asset management and compliance. Demonstrated ability to lead cross-functional teams, streamline processes, and implement effective training programs to enhance team performance and operational efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Manager of Software Licensing and Compliance
Raytheon
Aurora, CO
03.2018 - 04.2026
- Led teams to facilitate cross-functional requirements enhancing budget efficiencies and cost reductions of $1.8M.
- Oversaw ticket management processes, ensuring adherence to standards and reduced overhead by 13% for the year.
- Mentored junior staff on best practices in asset management managing 99.5% retention rate on the team with 100% satisfaction score.
- Developed individualized and comprehensive training programs to improve team performance and skillsets. This eliminated single points of failure and improved overall process efficiencies.
- Developed and delivered automation opportunities, implementing 100% improvement on several large software management processes including automation of delivery.
- Oversaw renewal and utilization processes, ensuring adherence to timelines and budget constraints.
Senior Software Asset Manager
Raytheon
Aurora, CO
11.2015 - 03.2018
- Managed software license compliance across multiple departments, ensuring adherence to Asset Management governance guidelines and contracts with vendors.
- Adhered to and educated employees on policies for software asset management, enhancing operational efficiency.
- Collaborated with department teams to optimize software usage and reduce costs through effective license monitoring.
- Led cross-functional training sessions on software asset management best practices and tools.
- Analyzed software utilization data, identifying trends to inform strategic decision-making processes.
- Conducted audits of software assets, ensuring accurate inventory records and compliance with licensing agreements.
- Introduced a proactive approach to Software Asset Management, co-terming and consolidating products to reduce cost and risk across the teams before they became issues or excessive spend.
- Stayed current with industry best practices, incorporating new strategies into the company''s Software Asset Management processes as appropriate. Maintained CSAM Certification for 10 years.
- Developed comprehensive reports on software usage trends, helping inform future procurement decisions.
- Advised senior leadership on optimal budget allocations for annual software purchases based on detailed analysis of historical usage patterns and projected future spend requirements relative to new employees and vendor pricing.
- Reduced software costs for the company with strategic vendor negotiations and bulk purchasing agreements.
IT Asset Manager
Ch2M Hill Now JACOBS
Greenwood Village, CO
09.1999 - 04.2014
- Managed hardware asset portfolios, optimizing performance and managing hardware refreshes, lease and EOL requirements.
- Developed and implemented asset management strategies aligned with organizational goals.
- Coordinated cross-functional teams to enhance collaboration on asset-related projects.
- Mentored junior staff, fostering professional development and enhancing team capabilities. Created and managed the user manual for the Asset Management DB.
- Enhanced reporting processes, improving accuracy and efficiency of asset performance analysis. Created and managed Crystal Reports to facilitate just in time reporting for IT management and staff.
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
- Maintained contract database of all hardware asset management data including requisition files and details facilitating fixed asset management and invoice validation and payment.
- Established a proactive maintenance program, extending the useful life of assets while minimizing unplanned repair costs.
Education
Bachelor of Science - Computer Information Systems
Regis University
Denver, COBachelor of Science - Computer Networking
Regis University
Denver, COSkills
- Service excellence
- Collaborative team management
- Prioritization and scheduling
- Strategic decision-making
- Staff training and development
- Analytical problem-solving
- Task distribution
- Goal setting
- Documentation and reporting
- Operations management
- Team leadership
- Cross-functional teamwork
Certification
CSAM - Certified Software Asset Manager
Timeline
Manager of Software Licensing and Compliance
Raytheon
03.2018 - 04.2026
Senior Software Asset Manager
Raytheon
11.2015 - 03.2018
IT Asset Manager
Ch2M Hill Now JACOBS
09.1999 - 04.2014
Bachelor of Science - Computer Information Systems
Regis University
Bachelor of Science - Computer Networking
Regis University