Deborah A Sheley
Fruita
Summary
Results-driven retail manager with comprehensive experience in grocery operations and team leadership. Strong capabilities in planning, budgeting, and marketing, complemented by a focus on customer service and employee training. Proficient in Microsoft Office, with a history of enhancing office productivity through effective organization and process optimization. Proven ability to manage multiple tasks while maintaining attention to detail.
Overview
29
29
years of professional experience
Work History
Licensed Psychiatric Technician
State of Colorado Dept. of Human Resources
Grand Junction
07.2013 - Current
- Conducted routine audits of documentation and program data reviews.
- Trained staff on medication verification and ensured accountability in processes.
- Coached employees in program implementation, execution, and documentation practices.
- Managed hiring, scheduling, coaching, conflict resolution, and corrective action.
- Ensured safety and care of individuals within the center.
- Transported clients to programming and monitored behavior and medical needs, administering medications as required.
- Assisted clients with daily living activities, providing guidance for improved quality of life.
- Utilized Microsoft Office and Therap for email communication, scheduling, and electronic records management.
Third Key/Closing Manager
Albertson’s LLC
Grand Junction
01.2011 - 01.2013
- Managed daily operations to ensure optimal store conditions and service quality.
- Executed grocery and frozen orders, monitoring deliveries for accuracy.
- Designed and constructed engaging lobby and end displays to enhance customer experience.
- Trained employees on company policies to maintain compliance and operational standards.
- Prioritized tasks effectively to balance customer needs with business objectives.
- Utilized computer systems for tracking inventory, ordering, budgeting, and signage design.
- Ensured accountabilities for all aspects of store conditions and performance metrics.
- Monitored daily operations within the department to ensure compliance with regulations.
- Maximized team morale and minimized turnover by recognizing performance and reinforcing positive choices.
Night Crew Foreman
Albertson’s LLC
Grand Junction
01.2011 - 01.2013
- Responsible for receiving, handling and distribution of the grocery and frozen freight loads.
- Supervision of the freight crew and store conditions while ensuring proper stocking, rotating and facing procedures.
- Used computer daily for email, ordering and design purposes.
Sr Grocery/Freight Clerk, Cashier, Order Clerk
Danielson’s Fresh Marketplace
Oregon City
01.2003 - 01.2010
- Managed store inventory, ensuring optimal levels aligned with store conditions.
- Communicated with suppliers regarding discrepancies between actual vs. expected quantities on shipments received.
- Provided guidance and training to new employees on company procedures related to freight handling processes.
- Performed data entry into computerized systems in order to maintain up-to-date records related to shipping transactions.
- Provided customer service support to shippers and receivers regarding product availability and delivery status information.
- Processed paperwork related to shipping activities including bills of lading, certificates of origin, customs documents.
- Inspected cargo for damage or irregularities prior to accepting delivery from carriers.
- Ensured compliance with applicable federal regulations governing hazardous materials transportation requirements.
- Trained and coached employees daily, exemplifying professionalism and integrity as senior clerk.
- Ensured customer satisfaction and accuracy in all transactions as cashier.
Grocery Manager
Big Y Foods, Inc.
Guilford
01.2000 - 01.2002
- Managed hiring, scheduling, training, and inventory control in high-volume store exceeding $600,000 weekly.
- Provided feedback on employee performance reviews during annual evaluations.
- Oversaw daily operations of the store including opening and closing procedures.
- Tracked sales data and identified trends in order to adjust pricing accordingly.
- Ensured compliance with all health, safety, and sanitation regulations.
- Ordered supplies as needed while staying within budget parameters.
- Reviewed purchase orders for accuracy before submitting them for processing.
- Executed merchandising resets to enhance product visibility and sales performance.
- Planned labor and budget to optimize operational efficiency and cost management.
- Trained staff to uphold store conditions and operations during Store Manager's absence.
- Acted as Store Manager during closures, enforcing company policies and maintaining customer service standards.
Seafood Manager
Big Y Foods, Inc.
Norwich
01.1996 - 01.2000
- Promoted from meat and seafood clerk to Manager within a brief period.
- Identified cost reduction opportunities while maintaining high-quality standards.
- Conducted interviews, hired, and trained clerks for appealing seafood displays.
- Ensured compliance with sanitation standards and delivered exceptional customer service.
- Managed scheduling, ordering, inventory control, and quality assurance processes.
- Oversaw merchandising efforts to enhance product visibility and sales.
- Planned labor budgets and conducted staff evaluations and performance reviews.
- Inspected work areas regularly to uphold cleanliness and hygiene standards.
Education
Associate degree - General Studies
Clackamas Community College
Oregon City, OR01.2015
License - Developmentally Delayed
Psychiatric Technician
State Of Colorado01-2014
High School Diploma -
Central High School
Grand Junction, COSkills
- Microsoft Office
- Electronic records management
- Data entry
- Regulatory compliance
- Customer service
- Inventory management
- Team building
- Employee training
- Task prioritization
- Quality assurance
- Administrative support
- Expense reporting
- Proofreading
- Research
Staff Development Activities
- Safety Committee- A committee designed to locate and resolve safety issues within the workplace.
- Quality Circle Leadership Training-Selected members from all areas of the store devise and implement cost efficient projects to better serve employees and customers alike.
- Peer Council- A panel of selected employees chosen to listen and render a decision regarding a fellow employee’s pending termination.
- Manager Training Program-An extensive nine-month training program involving Quality Circle Leader Training; Profitability Simulation; Loss Prevention; Knowing the Numbers; Performance Evaluations; Sexual Harassment Awareness; People Side of Management; Computer classes (Microsoft Office) Food Safety Certification; Exceeding Customer Expectations and Predictive Index System.
- Earned a perfect score on Leadership Performance Index.
Training Certificates
- Fundamentals of the Food Industry, Cornell University Distance Education, 01/01/96
- Customer Relations, Cornell University Distance Education, 01/01/97
- The Complete Manager, Cornell University Distance Education, 01/01/99
- Time Management, Cornell University Distance Education, 01/01/99
- Psychiatric Technician License, 01/01/14-present
- Cornerstone Certifications, Performance Management Plan, Active Shooter, Emergency Response, Emergency Preparedness Program, Privacy and Security, MANE Policy and Procedure, MANE Mandatory reporting
References
References available upon request.
Timeline
Licensed Psychiatric Technician
State of Colorado Dept. of Human Resources
07.2013 - Current
Third Key/Closing Manager
Albertson’s LLC
01.2011 - 01.2013
Night Crew Foreman
Albertson’s LLC
01.2011 - 01.2013
Sr Grocery/Freight Clerk, Cashier, Order Clerk
Danielson’s Fresh Marketplace
01.2003 - 01.2010
Grocery Manager
Big Y Foods, Inc.
01.2000 - 01.2002
Seafood Manager
Big Y Foods, Inc.
01.1996 - 01.2000
Associate degree - General Studies
Clackamas Community College
License - Developmentally Delayed
Psychiatric Technician
High School Diploma -
Central High School
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