Deborah Branham
Colorado Springs
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
2025
2025
years of post-secondary education
Work History
Assistant Manager
Dollar General
Columbus
09.2023 - 06.2025
- Supported daily operations by coordinating team schedules and task assignments.
- Assisted in training new staff on company policies and procedures.
- Helped maintain inventory levels through regular stock checks and ordering supplies.
- Provided customer service by addressing inquiries and resolving issues effectively.
- Managed documentation for compliance with company standards and regulations.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Food Service Worker
Maverick Bon Fire Kitchen
Denver
01.2020 - 12.2020
- Prepared ingredients following food safety and sanitation guidelines.
- Served meals to customers in a fast-paced kitchen environment.
- Assisted in maintaining cleanliness and organization of workstations.
- Restocked supplies and monitored inventory levels for food items.
- Followed recipes to create consistent quality dishes for guests.
- Engaged with customers to provide friendly and attentive service experience.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Operated cash register to process cash, check, and credit card transactions.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Cleaned kitchen areas, equipment and utensils.
- Organized take-out orders for customers who requested them.
Doggie Daycare Attendant
Petsmart
Lone Tree
01.2018 - 12.2020
- Supervised playgroups to ensure safe interactions among dogs.
- Administered basic grooming services to maintain pet hygiene and appearance.
- Monitored health and behavior of dogs for signs of distress or illness.
- Communicated with pet owners about daily activities and behavioral observations.
- Managed feeding schedules to ensure dogs received appropriate nutrition and care.
- Maintained a clean and safe environment for pets by regularly sanitizing kennels, crates and play areas.
- Provided individual attention to each pet through walks, cuddles, brushing and playtime.
Education
Arapahoe
Centennial, COSkills
- Team coordination
- Customer service
- Staff training
- Inventory management
- Food safety standards
- Kitchen operations
- Fast-paced service
- Health monitoring
- Problem solving
- Effective communication
- Time management
References
References available upon request.
Timeline
Assistant Manager
Dollar General
09.2023 - 06.2025
Food Service Worker
Maverick Bon Fire Kitchen
01.2020 - 12.2020
Doggie Daycare Attendant
Petsmart
01.2018 - 12.2020
Arapahoe