De'Anni Wilkins
Colorado Springs
Summary
Results-driven records management professional with strong organizational skills and focus on accuracy. Adept at managing documents, maintaining data integrity, and ensuring compliance with regulations. Effective team collaborator who adapts to changing needs and consistently delivers reliable outcomes. Known for excellent communication, problem-solving, and attention to detail. Familiar with multiple academic systems such as Slate, Banner, OnBase, CU-SIS, National Student Clearinghouse, Stellic, Paradigm, and Parchment.
Overview
8
8
years of professional experience
Work History
Student Records and Enrollment Specialist
UCCS Office of the Registrar
11.2024 - Current
- Updated, entered, and electronically filed student data while maintaining information protected by FERPA
- Communicated effectively via telephone, email, e-chat and in person with current and prospective student.
- Developed training materials for new Enrollment Specialists, enhancing departmental performance and consistency in processes.
- Served as a liaison between students, academic advisors, and financial aid offices for seamless communication during the enrollment process.
- Adapted to changing regulations, ensuring all enrollment procedures remained compliant with updated policies.
- Coordinated with multiple departments to solve and process student issues for specific processes like Tuition Appeals and Grade Forgiveness requests.
- Processed and financially tracked incoming in-person and mail-in transcript requests for accurate record-keeping and data processing for office financial manager
Academic Records Assistant
Colorado College Registrar's Office
10.2022 - 11.2024
- Assisted with data collection and student follow ups regarding processes like term check-in for census reporting and graduation for eligible student tracking.
- Assisted with database testing and maintenance in several programs including Banner, Slate, and Stellic.
- Oversaw requests and assisted students with troubleshooting errors in Parchment for both transcripts and diplomas.
- Enhanced accuracy in data entry tasks by consistently adhering to quality control measures and promptly addressing errors.
- Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
Leasing Professional
Greystar Property Management
08.2021 - 10.2022
- Completed leasing packages for all rentals and maintained 91%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection or conditional approvals.
- Performed administrative duties such as rent collection, communicating with tenants via electronic and written correspondence, maintaining property and facilities, and administering lease closings.
- Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants, and performed follow ups to ensure full resolution of community and resident issues.
Veterinary Assistant
North Powers Animal Hospital
04.2021 - 08.2021
- Providing patient care to varying species of animals while maintaining a positive and effective attitude in a demanding environment.
- Anesthesia monitoring, vital sign recording, and recordkeeping of surgical data before, during, and post-surgery to ensure the wellness of the anesthetized patient while keeping accurate medical data.
- Recordkeeping of both manual and electronic charts for all appointments and surgeries using Cornerstone software
Head Front Office Associate
UCCS Office of the Registrar
08.2017 - 04.2021
- Performed effective data entry for multiple sectors of the office as well as trained new office hires in all departments of the office with personally created materials to ensure effective internal training as well as cross-training to ensure new employee success.
- Answering phones for the office to provide exemplary customer service to students as well as identifying their needs to aid in problem resolution.
- Being knowledgeable about multiple university departments to ensure students could be provided with the proper help and guidance needed.
Education
Certification - Veterinary Assisting
Pima Medical Institute
04.2021
Bachelor of Science - Biology
University of Colorado Colorado Springs
05.2020
Skills
- Data entry skills
- Financial record keeping
- Resolution coordination
- Provider relations
- Excellent phone demeanor
- Deadline management
- Cross-functional teamwork
- Documentation management
- Time management proficiency
Timeline
Student Records and Enrollment Specialist
UCCS Office of the Registrar
11.2024 - Current
Academic Records Assistant
Colorado College Registrar's Office
10.2022 - 11.2024
Leasing Professional
Greystar Property Management
08.2021 - 10.2022
Veterinary Assistant
North Powers Animal Hospital
04.2021 - 08.2021
Head Front Office Associate
UCCS Office of the Registrar
08.2017 - 04.2021
Bachelor of Science - Biology
University of Colorado Colorado Springs
Certification - Veterinary Assisting
Pima Medical Institute
Similar Profiles
Zachary GroffmanZachary Groffman
Executive Assistant at UCCS Office of AdvancementExecutive Assistant at UCCS Office of Advancement
Dane HalterDane Halter
Internship Student at UCCS Cybersecurity OfficeInternship Student at UCCS Cybersecurity Office
Samuel Blazevic-SeibertSamuel Blazevic-Seibert
Student Worker at Office of the Registrar at UMDStudent Worker at Office of the Registrar at UMD
Christopher JonesChristopher Jones
Lead Mover at Arrow Moving and StorageLead Mover at Arrow Moving and Storage
Megan ElhabrushMegan Elhabrush
Food and Beverage Coordinator at TargetFood and Beverage Coordinator at Target