Deanna Baldonado
Pueblo
Summary
Dynamic retail professional with a proven track record at Walmart, excelling in store operations and customer engagement. Skilled in fashion trend analysis and fostering brand awareness, I enhance sales performance through effective team training and exceptional service. Committed to continuous learning and delivering outstanding customer experiences.
Overview
17
17
years of professional experience
Work History
Apparel Team Lead
Walmart
01.2020 - 01.2025
- Managed daily operations, including opening and closing procedures, cash handling, and employee scheduling.
- Provided superior customer service leadership by greeting and assisting customers.
- Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
- Boosted sales performance through regular team training sessions on effective selling techniques and product features.
Sales Associate
Kohl's Department Stores, Inc
03.2015 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Souper Salad Restaurant
06.2008 - 05.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
GED -
Centennial High School
Pueblo, CO01.2003
Skills
- Store operations
- Brand awareness
- Fashion trend analysis
- Willingness to learn
Timeline
Apparel Team Lead
Walmart
01.2020 - 01.2025
Sales Associate
Kohl's Department Stores, Inc
03.2015 - 01.2019
Server
Souper Salad Restaurant
06.2008 - 05.2015
GED -
Centennial High School