Daysha Blackorby

I lead and coordinate daily shift operations in a fast-paced environment. I perform the workload of multiple team members while overseeing shift efficiency. I manage multiple stations simultaneously to maintain service flow and productivity. I support small teams to ensure smooth operations during high-demand periods. I also handle customer interactions and resolve issues professionally, and I maintain cleanliness, organization, and food safety standards. I perform opening and closing duties, including cash handling and store setup.

• Delivered exceptional customer service, enhancing guest experience and satisfaction.
• Accurately processed transactions using point-of-sale systems, maintaining financial integrity.
• Assisted in training new cashiers on operational procedures and customer service standards.
• Managed cash drawer, ensuring balanced daily totals and adherence to cash handling policies.
• Resolved customer inquiries and complaints effectively, fostering positive relationships with guests.
• Maintained the cleanliness and organization of the checkout area, promoting a welcoming environment.
• Implemented best practices for upselling menu items, contributing to overall sales growth initiatives.

• Independently provide daily care for dogs, ensuring safety and well-being during playtime activities.
• Maintained the cleanliness of facilities by sanitizing kennels and common areas regularly.
• Assisted in feeding routines, adhering to dietary requirements for various breeds and sizes.
• Engaged with pet owners to communicate updates on their pets' behavior and activities.
• administered Bordetella vaccinations safely and responsibly
• bathed dogs and maintained hygiene standards