Dawson McCawley
Longmont
Summary
Dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Service Technician
Fowler Kia of Longmont
Longmont
11.2024 - Current
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Diagnosed problems and determined solutions for various customer issues.
- Assisted in training new technicians on standard operating procedures and safety protocols.
- Ensured cleanliness and organization of the service area for optimal workflow.
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Trained new team members on service processes to increase productivity.
Service Porter
Fowler Kia of Longmont
Longmont
12.2023 - 11.2024
- Maintained cleanliness and organization of service areas and equipment.
- Supported team by preparing vehicles for customer service.
- Collaborated with staff to streamline workflow during peak hours.
- Delivered prompt service to enhance customer satisfaction experiences.
- Provided transport for customers and dealership personnel
- Received customer vehicles for service and parked them in designated areas.
Internal Service Advisor
Fowler Kia Of Longmont
Longmont
08.2023 - 12.2023
- Coordinated service appointments and managed scheduling effectively.
- Managed customer follow-ups to ensure satisfaction with services performed.
- Collaborated with team members to enhance overall service quality.
- Answered customer questions and discussed options face-to-face, over telephone and via email.
- Tracked progress of ongoing jobs to ensure completion within established timeframes.
Education
Some College (No Degree) - Psychology
Hesston College
HesstonSkills
- Diagnostic troubleshooting
- Engine maintenance
- Problem solving
- Training and coaching
- Mechanical tools
- Safety procedures adherence
- Professional and courteous
- Workflow optimization
References
References available upon request.
Timeline
Service Technician
Fowler Kia of Longmont
11.2024 - Current
Service Porter
Fowler Kia of Longmont
12.2023 - 11.2024
Internal Service Advisor
Fowler Kia Of Longmont
08.2023 - 12.2023
Some College (No Degree) - Psychology
Hesston College