Summary
Overview
Work History
Education
Skills
Additional Highlights
Timeline
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Davyna Rath

Denver

Summary

Detail-oriented and motivated Criminal Justice and Criminology undergraduate with a minor in Legal Studies, nearing degree completion and seeking opportunities in investigations and criminal justice. Brings experience in legal research, case support, nonprofit operations, communications, and administrative coordination, with strong analytical, organizational, and interpersonal skills. Committed to supporting justice-oriented work through thorough investigation, effective communication, and dedicated public service.

Overview

5
5
years of professional experience

Work History

Call Center Agent

The One Group
Denver, CO
06.2024 - Current
  • Deliver training and onboarding support to new and existing team members across high-end, high-volume hospitality environments, ensuring consistent service standards and adherence to company policies.
  • Communicate professionally with a diverse client base in fast-paced settings, maintaining accuracy, discretion, and a high level of customer service across all guest interactions.
  • Utilize CRM and internal systems to accurately document, track, and manage customer interactions and service issues, ensuring timely resolution and continuity of information across teams.
  • Support operational consistency by reinforcing best practices, policy compliance, and service expectations within a luxury hospitality setting.

Intern

Adams County Public Defenders Office
Broomfield, Colorado
01.2021 - 01.2023
  • Supported public defenders in the preparation and litigation of criminal defense cases by conducting legal research, interviewing witnesses, reviewing evidence, and managing multiple active cases simultaneously.
  • Prepared investigative summaries and case materials used in trial proceedings, maintained accurate and confidential records, and gained hands-on experience observing criminal defense litigation and legal processes in a fast-paced, high-pressure legal environment.
  • Communicated professionally with attorneys, clients, and witnesses while gaining hands-on experience in criminal defense litigation, courtroom procedures, and the day-to-day operations of the public defense system.

Events Associate

Denver Urban Debate League (DUDL)
Denver, CO
06.2022 - 08.2022
  • Coordinated educational events, workshops, and debate tournaments, supporting underserved youth.
  • Maintained organized schedules, communications, and logistics across multiple school partners.
  • Assisted in development and implementation of inclusive programming.

Extern, National Summer Internship Program

National Association for Urban Debate Leagues (NAUDL)
Remote
  • Selected for a highly competitive national externship program recognizing academic achievement, leadership potential, and professional development in policy and advocacy work.
  • Collaborated with a diverse national team to research, analyze, and present complex policy issues for academic discussion and debate, strengthening skills in communication, critical thinking, and interdisciplinary collaboration.
  • Contributed to ongoing discussions surrounding educational equity and access through research, analytical writing, and the development of evidence-based policy perspectives and recommendations.

Education

Bachelor of Science - Criminal Justice and Criminology

Metropolitan State University of Denver
Denver, CO
05.2027

Skills

  • Investigative research & analysis
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Verbal and written communication
  • Public speaking & persuasive communication
  • Event planning & logistics
  • Community engagement
  • Organizational/time management
  • Critical thinking & problem-solving
  • Data entry & records management
  • Research analysis
  • Public speaking
  • Data interpretation

Additional Highlights

  • Passion for equity, access, and community empowerment
  • Strong academic foundation in criminological theory, law, and justice system operations
  • Proven ability to work independently and in teams in fast-paced, mission-driven environments

Timeline

Call Center Agent

The One Group
06.2024 - Current

Events Associate

Denver Urban Debate League (DUDL)
06.2022 - 08.2022

Intern

Adams County Public Defenders Office
01.2021 - 01.2023

Extern, National Summer Internship Program

National Association for Urban Debate Leagues (NAUDL)

Bachelor of Science - Criminal Justice and Criminology

Metropolitan State University of Denver
Davyna Rath