Summary
Overview
Work History
Education
Skills
Additional Information
Certifications And Courses
Timeline
BusinessAnalyst

DAVID SANTIAGO PÉREZ DÍAZ

Business Analyst
Bogotá

Summary

Business Analyst with strong experience in data-driven environments, project management, and business intelligence. Proven ability to analyze data roadmaps, identify gaps, risks, and opportunities, and translate business needs into technical requirements. Expertise in SQL (Snowflake), Jira, Kanban, and data governance. Passionate about aligning business objectives with data strategies to drive organizational success.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Business Analyst - Business Operations

Suministros D&P
01.2021 - Current
  • Reviewed and analyzed data roadmaps to identify opportunities and risks within business processes
  • Collaborated with stakeholders to translate business requirements into technical solutions
  • Utilized SQL and Power BI to extract, manipulate, and visualize data, supporting data-driven decision-making
  • Created and managed tasks for data engineers in Jira, ensuring proper tracking and workflow efficiency
  • Implemented Kanban methodology for improved workload management and project prioritization
  • Facilitated cross-functional communication between business units and technical teams
  • Developed and monitored KPIs to measure efficiency and drive continuous improvement
  • Ensured compliance with data governance and security standards

Customer Representative Relative (Internship)

IBM
01.2020 - 01.2021
  • Provided technical and business support to international clients, optimizing customer experience
  • Conducted data analysis and reporting to improve resolution times and service quality
  • Managed customer interactions using CRM tools to track cases and ensure timely responses

Education

Bachelor's Degree - Finance and International Relations

Universidad Externado de Colombia

Skills

Data Analysis & Business Intelligence

Additional Information

Strong adaptability to fast-paced, data-centric environments., Passionate about leveraging data to drive business insights and innovation., Constantly seeking learning opportunities in data analytics and business intelligence.

Certifications And Courses

  • Data Analysis & Visualization
  • Business Intelligence & Data-Driven Decision Making
  • SQL, Python & R for Data Analytics
  • Marketing & Sales Strategies
  • Project Management & Agile Methodologies (SCRUM, Kanban, Jira)
  • Storytelling for Data-Driven Decision Making

Timeline

Business Analyst - Business Operations

Suministros D&P
01.2021 - Current

Customer Representative Relative (Internship)

IBM
01.2020 - 01.2021

Bachelor's Degree - Finance and International Relations

Universidad Externado de Colombia

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DAVID SANTIAGO PÉREZ DÍAZBusiness Analyst