Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills through all age groups. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant/ Preceptor
UCHealth
01.2024 - Current
Room patients and record history for patient's presenting for care under a neurologist (headache, epilepsy or neuro-movement subspecialty), hepatologist, transplant hepatologist, gastroenterologist, dermatologist, nephrologist, electrophysiologist, cardiologist, or rheumatologist
Assist providers during in-office procedures such as dermatologic shave biopsies, punch biopsies, muscle biopsies, botox injections and trigger point injections for migraine treatment/prevention, or rheumatologic joint injections/drainages
Collect lab work as provider orders
Preform electrocardiograms
Conduct hydrogen breath testng to aide in diagnosing of small intestinal bacterial overgrowth
Route and direct faxes to appropriate providers
Send out reminder messages for upcoming gastroenterology scoping procedure (colonoscopy, endoscopy, etc...)
Assist in leading mock codes to keep staff prepared for emergent situations in office
Float to other units such as outpatient lab, infusion, oncology, orthopedics, podiatry, etc and precept new medical assistant staff when hired.
Urgent Care Technician
UCHealth
07.2023 - 01.2024
Room patient while accurately obtaining vital signs, history (including current medications, allergies, personal history, familial history, surgical history and social history) and history of present illness
Administer medications as directed by the attending provider (including steroids, injectable medications, antibiotics (PO and IM), inhaled medications, and high-alert medications such as epinephrine)
Insert peripheral intravenous lines as directed by provider
Preform point of care testing such as blood glucose levels, electrocardiograms, viral testing, urinalysis and strep testing
Collect lab work for sendout testing (including blood work, genital swabs, wound cultures, etc...)
Assist provider in procedures such as incision and drainages, suturing and orthopedic reductions
Apply various orthoglass splints per providers order including leg splints, arm splints, hand splints and wrist splints
Distribute orthopedic products such as slings, crutches, and walking boots while educating patient on use and confirming understanding
Assist providers in emergent treatment of chief complaints of chest pain, traumatic orthopedic injury, shortness of breath, etc..
Lead mock codes for other techs and staff to maintain regulatory readiness for emergent situations
Float between 7 urgent care locations in the Denver Metro area as needed for staffing.
Medical Assistant
Pediatrics At The Meadows
06.2022 - 10.2023
Room pediatric patients (birth to 19yrs) for either well child exams or same day sick appointments
Obtain and accurately chart vital signs of patient
Accurately chart patient history including allergies, current medications, familial history and HPI
Verify patient vaccination status and administer needed vaccines per CDC and school district guidelines
Collect patient lab specimens via nasal swab, throat swab, urine collection, etc.
Assist provider in any procedures done in office (i.e., suturing, splinting)
Administer medications in office as needed including nebulizer breathing treatments, racemic epinephrine, steroids (PO and IM), intramuscular antibiotics, etc..
Emergency Medical Scribe
St. Alphonsus Regional Medical Center
09.2021 - 05.2022
Assist doctor in writing patient chart for specific ER encounter
Record HPI, ROS, and Physical Exam findings accurately in the patient chart
Write procedure notes for an extensive list of procedures include traumas, brain attacks, code critical, suturing, splinting, cardioversion, intubation, code blue, etc
Alert doctor of any abnormal radiological imaging findings or laboratory findings
Accurately timestamp and record any consultations made on the patient's behalf, as well as any admissions decisions (if needed)
Prepare and print discharge information, and patient education materials.
Patient Access Concierge
St. Alphonsus
09.2021 - 04.2022
Verify patient demographics in room
Check in new patients in the ER Waiting room or those brought in by Ambulance/Helicopter
Obtain consent to medically treat patient
Verify patient medical insurance coverage
Collect patient coinsurance or copay if necessary
Help patient fill out auto liability and workman's compensation liability if needed
Educate patient on procedures to follow should they be admitted or observed in patient.
Shift Lead
Dutch Bros Coffee
03.2020 - 08.2021
Assist store management in day-to-day shift operations
Making and serving drinks
Customer Service
Placing stock orders
Processing and completing daily cash deposits
Coaching and encouraging Baristas
Provides customer service in front-of-house positions
Helps train newly hired team members in all front-of-house positions
Helps directors run shift smoothly and efficiently
Validates processes to make sure all operations are running smoothly
Process mobile carry-out orders and catering orders
Approach directors with ideas for changing or improving processes that aren't running smoothly.
Operational Excellence Leader
Chick-fil-A
01.2016 - 03.2020
Assist store management in day-to-day shift operations
Making and serving drinks
Customer Service
Placing stock orders
Processing and completing daily cash deposits
Coaching and encouraging Baristas
Provides customer service in front-of-house positions
Helps train newly hired team members in all front-of-house positions
Helps directors run shift smoothly and efficiently
Validates processes to make sure all operations are running smoothly
Process mobile carry-out orders and catering orders
Approach directors with ideas for changing or improving processes that aren't running smoothly.
Education
B.S - Health Studies with a Science Emphasis -
Boise State University, Honors College
Boise, ID
05.2022
Skills
Anatomy and Physiology knowledge
EMR Systems - Kareo, Cerner, EPIC
HIPAA Compliance
Medical Office Experience
Medical Terminology
Microsoft Excel
Medical Coding
Shift Management
Customer Service
Team Collaboration
Coordinating Drug Refills
Diagnostic Testing
Phlebotomy
Medical Procedures
Certification
Certified Clinical Medical Assistant (CCMA), National Healthcareer Association, 03/2023
Basic Life Saving, American Heart Association, 02/2023
Accomplishments
Eagle Scout - 2017
References
Michael Milobsky, MD, Owener, Pediatrics at the Meadows, (303)957-8676
Danielle Jordan, Manager of Clinic Operations, UCHealth Urgent Care, (719)210-2217
Behavioral Health Co-Responder - Targeted Violence Prevention Program at UCHealthBehavioral Health Co-Responder - Targeted Violence Prevention Program at UCHealth