David Santa
Medellín
Summary
Dynamic bilingual professional with a proven track record at Metro De Medellín, enhancing customer satisfaction through exceptional communication and problem-solving skills. Expert in leveraging computer skills and Microsoft Office to streamline operations. Thrives in team settings, demonstrating unparalleled multitasking and time management abilities.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Bilingual Educational Guide
Corpallanos - CorpoCemped
12.2021 - 01.2023
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for people around the world.
- Built strong knowledge in software to facilitate the management of operational personnel.
- Led large groups of tourists to dive deep about the public transportation and the history of the city on Metro de Medellín.
Experience Orientation
Metro De Medellín
01.2023 - Current
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Led one of the information channels for customer satisfaction of the biggest transportation system in the country.
Education
High School Diploma -
Sor Juana Inés De La Cruz
Medellín, Colombia 05.2001 -
Skills
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Time management
Multitasking
Microsoft office
Timeline
Experience Orientation
Metro De Medellín
01.2023 - Current
Bilingual Educational Guide
Corpallanos - CorpoCemped
12.2021 - 01.2023
High School Diploma -
Sor Juana Inés De La Cruz
05.2001 -
Similar Profiles
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Paula Andra MateiPaula Andra Matei
Maternity leave at -Maternity leave at -
Collin GravesCollin Graves
CEO/Owner Construction Business at -CEO/Owner Construction Business at -