David Morris
Colorado Springs,CO
Summary
Detail-oriented professional with strong experience in customer service, administrative operations, and issue resolution across IT, finance, and military environments. Known for exceptional communication, reliability, and the ability to manage sensitive information with accuracy and confidentiality. Skilled in supporting clients, coordinating workflows, resolving problems, and maintaining organized documentation — strengths that translate directly into property management. Brings a disciplined, service-focused approach and a proven ability to work with diverse residents, vendors, and internal teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Electrical Assembler / IT Assistant
Thermo Fisher Scientific
10.2024 - Current
- Prepared, configured, and deployed new computer systems, demonstrating strong organizational and administrative skills.
- Coordinated with vendors to manage licensing and compliance requirements.
- Maintained accurate records of hardware, software, and equipment changes.
- Provided responsive support to employees, troubleshooting issues and ensuring timely resolution.
- Decommissioned outdated equipment while following strict data-protection procedures.
Senior Loan Officer
AmeriSave Mortgage Corporation
01.2020 - 01.2022
- Delivered high-quality customer service by guiding clients through complex financial processes.
- Managed sensitive documents, compliance requirements, and deadlines.
- Mentored junior staff to improve performance and workflow.
- Conducted market and policy research to provide accurate information to clients.
Wholesale Accounts Executive
Caliber Home Loans
01.2019 - 01.2020
- Built and maintained strong relationships with wholesale clients.
- Used Salesforce to track communication, tasks, and documentation.
- Coordinated with internal departments to ensure smooth processing and timely completion of loans.
- Provided training and support to broker partners.
Senior Loan Advisor
Freedom Mortgage Corporation
01.2017 - 01.2019
- Guided clients through documentation and digital signing processes.
- Managed a large portfolio of accounts while meeting strict deadlines.
- Explained policies, fees, and requirements clearly to clients.
- Developed strategies based on market trends and competitor offerings.
Mortgage Loan Originator
Fay Mortgage
01.2014 - 12.2016
- Assisted clients in selecting appropriate financial products based on their needs.
- Reviewed financial and legal documents for accuracy and compliance.
- Supported and trained junior advisors.
- Provided expert guidance throughout the mortgage process.
Education
Cyber Security Specialist Program -
ICOHS College
San Diego, CA01.2023
Skills
- Resident & Customer Service
- Office Administration
- Issue Resolution & Follow-Up
- Documentation & Compliance
- Payment Processing & Recordkeeping
- Vendor & Contractor Communication
- Scheduling & Coordination
- Problem-Solving & Critical Thinking
- Microsoft Office & Data Entry
- Confidential Information Handling
Certification
- CompTIA Network+
- CompTIA Security+
MILITARY SERVICE
United States Marine Corps Veteran Demonstrated discipline, reliability, teamwork, and mission-focused performance.
Languages
Spanish
Elementary
Timeline
Electrical Assembler / IT Assistant
Thermo Fisher Scientific
10.2024 - Current
Senior Loan Officer
AmeriSave Mortgage Corporation
01.2020 - 01.2022
Wholesale Accounts Executive
Caliber Home Loans
01.2019 - 01.2020
Senior Loan Advisor
Freedom Mortgage Corporation
01.2017 - 01.2019
Mortgage Loan Originator
Fay Mortgage
01.2014 - 12.2016
Cyber Security Specialist Program -
ICOHS College