David Echeverry Garzón
Bogotá
Summary
Highly experienced (15+ years), bilingual (English/Spanish) Software/Delivery Manager with a Master's in Information Technology Management. Proven track record leading and coaching multi-disciplinary, global teams in agile and traditional project delivery across diverse industries (e-commerce, finance, telecom, tech). Brings to the table strong analytical and communication skills, with a talent for transforming ideas into real-world solutions that drive efficiency, profitability, and continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Associate Program Manager
JP Morgan Chase
Bogota
10.2024 - Current
- Managed 8+ concurrent projects across the Andean region (Colombia, Peru, Chile), impacting 13+ applications and platforms
- Achieved consensus on critical projects, delayed for up to 15 months, by effectively managing stakeholders
- Led scoping for the Colombia CIB Finance Program, covering fixed income, FX trading, and accounting projects
- Built strong relationships with stakeholders in Legal Entity Control, Finance Control, Tax, and Technology, enabling collaboration and resolving key challenges
- Proactively mitigated key project risks, preventing delays and cost overruns through a comprehensive risk management plan
Software Project Leader
Mercado Libre
Bogota
04.2022 - 07.2024
- Owned and led a software development team responsible for streamlining the 'inside shopping' process across 19+ fulfillment centers in 5 countries (Brazil, Mexico, Argentina, Colombia, and Chile); this ensured timely order delivery to our customers' destinations
- Established and led the Process Path team, successfully delivering the first version of a capability that improved shipping efficiency by an average of 5% across the entire network
- Led a team of six developers (junior, senior, and semi-senior), focusing on productivity improvements and application reliability, while providing round-the-clock support and maintenance to ensure customer satisfaction and user trust
- Actively coached and mentored all team members, fostering leadership development, aligning with company culture, and upholding organizational leadership principles.
Senior Project Manager / CSM
SmartPesa
Singapore (Remote)
09.2021 - 04.2022
- SPOC for LATAM customers (Brazil, Colombia, Peru, Mexico, Argentina), ensuring seamless communication and support for all projects
- Managed LATAM operations' financial health, overseeing collections, revenue, and billing (up to $1 million)
- Led a multicultural team (technical lead, developers, testers) to deliver cutting-edge payment solutions across LATAM
- Led device/application testing, guaranteeing 95% compliance for successful customer implementations and satisfaction
Application Director
Colfondos
Bogota
07.2019 - 09.2021
- Managed a comprehensive application portfolio (accounting, compliance, CRM, service, marketing) for 100+ operations team members, leading a team of three direct-report technical leads, and achieving a 7% reduction in support tickets on major platforms
- Managed 25+ complex projects and initiatives annually, from strategy to completion, consistently delivering within budget and 15% ahead of schedule, managing a budget exceeding USD $1 million.
- Implemented two new integrated applications (marketing and customer data repository), seamlessly connected to CRM and core systems, ensuring compliance (KYC/AML, etc.) across the application portfolio.
- Streamlined vendor management, securing 10% year-over-year cost savings on up to 6+ SaaS, staffing, and custom software development contracts, while expanding support hours for the same budget.
Project Manager Consultant
Manpower Professional
Bogota
03.2018 - 07.2019
Project Manager
Huawei Technologies
Bogota
11.2014 - 03.2018
- Led the successful deployment of a large-scale customer IaaS (private cloud) solution, encompassing over 1,600 servers, numerous applications (Active Directory, email, CRM, ERP, etc.), databases, and daily employee tools, ensuring a seamless transition and eliminating service disruptions.
- Managed a team of up to 22 IT professionals (architects, DB, infrastructure/application engineers, R&D, and third-party suppliers) to deliver complex IT infrastructure projects (virtualization, storage, XaaS) for major Colombian carriers, overseeing the entire project lifecycle from procurement and commissioning to deployment, configuration, migration, and ongoing support, within budgets of up to $5 million and strict timelines.
IT Director
PAYC
11.2013 - 11.2014
UAT Team Leader
TATA Consultancy Services
05.2013 - 11.2013
Business Specialist (Senior BA)
Skandia
06.2011 - 07.2012
Professional Analyst
Banco de Occidente
10.2009 - 06.2011
System Analyst
Industrias Aliadas
09.2008 - 10.2009
Software Engineer
Sergio Arboleda University
02.2008 - 09.2008
Education
Master of Science - Information Technology Management
Monterrey Institute of Technology And Higher Education
Mexico City, Mexico12-2012
Master of Science - Business and Technology
Tampere University of Technology
Tampere, FinlandBachelor - Informatics Engineering
National University of Colombia
Bogota, Colombia01.2008
Skills
- Scheduling and planning
- Stakeholder management
- Cross-functional team leadership
- Procurement
- Professional writing
- Resource management
- Work Planning and Prioritization
- Program leader
Certification
- ITIL Foundations V3 certified by Loyalist
- Scrum Master Professional Certificate
- Scrum Product Owner Professional Certificate
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Associate Program Manager
JP Morgan Chase
10.2024 - Current
Software Project Leader
Mercado Libre
04.2022 - 07.2024
Senior Project Manager / CSM
SmartPesa
09.2021 - 04.2022
Application Director
Colfondos
07.2019 - 09.2021
Project Manager Consultant
Manpower Professional
03.2018 - 07.2019
Project Manager
Huawei Technologies
11.2014 - 03.2018
IT Director
PAYC
11.2013 - 11.2014
UAT Team Leader
TATA Consultancy Services
05.2013 - 11.2013
Business Specialist (Senior BA)
Skandia
06.2011 - 07.2012
Professional Analyst
Banco de Occidente
10.2009 - 06.2011
System Analyst
Industrias Aliadas
09.2008 - 10.2009
Software Engineer
Sergio Arboleda University
02.2008 - 09.2008
Master of Science - Information Technology Management
Monterrey Institute of Technology And Higher Education
Master of Science - Business and Technology
Tampere University of Technology
Bachelor - Informatics Engineering
National University of Colombia
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