David Diamond
Colorado Springs
Summary
Adept at relationship building and problem-solving, I excelled as an Outside Sales Representative at Builders FirstSource, enhancing customer loyalty and expanding our client base through strategic solutions and effective communication. My background also includes expertise in equipment troubleshooting and streamlining manufacturing processes, achieving significant improvements in production efficiency and quality standards.
Overview
18
18
years of professional experience
Work History
Outside Sales Representative
Builders FirstSource
05.2022 - 12.2024
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Monitored competitor activities to maintain competitive advantage.
- Worked closely with cross-functional teams such as engineering or production department for smooth order fulfillment processes resulting in higher customer satisfaction rates.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Manufacturing Technician
Optic Armor
01.2018 - 05.2022
- Consistently met or exceeded production targets by employing effective time-management skills and maintaining focus on task completion.
- Made sure that products were produced on time and are of good quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Improved production efficiency by implementing standardized procedures and streamlining workflow.
Community Recycling Specialist
Wise Recycling LLC
01.2007 - 08.2018
- Championed continuous improvement efforts within the workplace, actively seeking opportunities to enhance existing processes in support of overall organizational goals.
- Maximized operational efficiency, regularly inspecting equipment for maintenance needs and reporting issues promptly.
- Assisted customers at public drop-off sites by providing guidance on proper disposal methods for recyclables.
- Improved material processing speeds by utilizing appropriate tools and machinery effectively.
- Increased facility cleanliness, maintaining a well-organized and hazard-free work environment.
- Streamlined recycling processes through effective collaboration with team members.
Education
No Degree - Fine Arts
Pikes Peak Community College
Colorado Springs, CO06-2004
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Good manufacturing practices
- Equipment troubleshooting
- Precision assembly
- Equipment preparation
- Electrical troubleshooting
- Materials loading
- Welding
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Outside Sales Representative
Builders FirstSource
05.2022 - 12.2024
Manufacturing Technician
Optic Armor
01.2018 - 05.2022
Community Recycling Specialist
Wise Recycling LLC
01.2007 - 08.2018
No Degree - Fine Arts
Pikes Peak Community College
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