David Corchado
Glendale
Summary
Flexible hard worker ready to learn and contribute to team success.
Goal-driven service manager offering several years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
9
9
years of professional experience
2005
2005
years of post-secondary education
Work History
Service Manager
Air communities
Boulder
10.2022 - Current
- Managed daily operations of service team to enhance resident satisfaction.
- Coordinated maintenance requests and ensured timely responses for residents.
- Trained new staff on company policies and customer service best practices.
- Developed and maintained relationships with vendors for property services.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Motivated and supported employees to maintain low turnover.
- Monitored service performance metrics to identify areas of improvement.
Service Technician
Air communities
Boulder
08.2017 - 10.2022
- Performed routine maintenance on appliances and systems.
- Collaborated with team members to improve service protocols.
- Responded promptly to service requests from residents.
Education
Dos Palos High
Dos Palos, CASkills
- Service operations
- Maintenance coordination
- Staff training
- Vendor management
Languages
Spanish
Native/ Bilingual
Timeline
Service Manager
Air communities
10.2022 - Current
Service Technician
Air communities
08.2017 - 10.2022
Dos Palos High