David A. Rios
Avon
Summary
Achieved consistent delivery of high-quality work in fast-paced environments through effective collaboration.,Enhanced processes and supported team objectives, resulting in improved efficiency.,Met deadlines reliably while upholding strong attention to detail in all tasks.
Overview
2027
2027
years of professional experience
Work History
Front Desk Agent
Marriott Vacations Worldwide
Avon, CO
2022 - Current
- Managed guest check-ins and check-outs efficiently, enhancing overall customer satisfaction.
- Responded promptly to guest inquiries, providing information on services and amenities.
- Coordinated reservations and maintained accurate booking records using hotel management software.
- Assisted in resolving guest complaints, ensuring a positive experience during their stay.
- Monitored lobby area for cleanliness and orderliness, contributing to a welcoming environment.
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Increased customer loyalty with exceptional communication skills and personalized service.
Golf Caddy
Sonnenalp Golf Club
Edwards, CO
2021 - 2021
- Assisted golfers with club selection and course navigation to enhance overall experience.
- Maintained golf equipment and ensured cleanliness of clubs for optimal performance.
- Provided timely support during tournaments, facilitating smooth operations and guest satisfaction.
- Collaborated with team members to deliver high-quality service on the course consistently.
Housekeeping/spa
The Westin Riverfront Resort and Spa
Avon
10.2019 - 08.2020
- Assisted with cleaning and organizing housekeeping areas.
- Supported spa maintenance tasks and upkeep.
Crew member/front cashier
McDonald’s
Avon
11.2017 - 04.2019
- Helped maintain clean work and eating areas, assist and take orders
- Improved communication and work ethic skills
Education
High school diploma - undefined
Battle Mountain
Edwards, CO01.2019
Skills
- Consistently maintained punctual attendance, supporting team efficiency
- Assisted in creating a dependable work atmosphere through reliable performance
- Demonstrated effective communication skills while maintaining a courteous demeanor
Timeline
Housekeeping/spa
The Westin Riverfront Resort and Spa
10.2019 - 08.2020
Crew member/front cashier
McDonald’s
11.2017 - 04.2019
High school diploma - undefined
Battle Mountain
Front Desk Agent
Marriott Vacations Worldwide
2022 - Current
Golf Caddy
Sonnenalp Golf Club
2021 - 2021