Darwin Mercado

• Spearheaded revenue growth initiatives, leading to a consistent increase in company income through strategic sales and client relationship management.
• Drove organizational revenue objectives by identifying and capitalizing on high-value business opportunities, while maintaining a strong focus on long-term profitability.
• Oversaw the development of comprehensive sales strategies that aligned with corporate goals, driving sustained revenue increases and a competitive market position.
• Directed cross-functional teams (sales, marketing, and operations) to align client service delivery with business growth objectives, ensuring optimal client satisfaction and retention.

• Partnered directly with department and executive leadership to design and implement high-impact sales campaigns that addressed key business challenges, driving revenue growth across the enterprise.
• Collaborated closely with executives to develop and execute sales strategies, focusing on driving growth while improving health solutions and affordability in each market served.
• Led the development and analysis of sales campaign strategies, providing data-driven insights and leveraging internal and external expertise to ensure alignment with larger enterprise goals, reporting directly to the executive team and board of directors.
• Worked alongside senior leadership and cross-functional teams to create competitive sales strategies, aligning campaigns with the business’s mission, vision, and market leadership objectives.

• Drove continuous improvement in client engagement and revenue generation by providing strategic support and developing tailored solutions for e-commerce, fintech, and content moderation clients. +2000 employees
• Fostered and maintained strong, long-term relationships with key clients, ensuring alignment with their business goals and expectations across diverse sectors.
• Played a pivotal role in identifying new business opportunities and growth strategies, aligning service offerings to meet evolving client needs in dynamic industries, including e-commerce and finance tech.
• Collaborated closely with clients to ensure seamless execution of projects, meeting key performance indicators (KPIs) and exceeding expectations in customer service, product offerings, and content moderation.

• Supported senior managers by establishing sales forecasts based on detailed analytics and informed feedback from sales representatives.

• Assisted clients through their sales process in non-tangibles products.

• Collaborated with senior managers and team managers to plan, construct, implement, and measure the effectiveness of various campaigns.

• Met sales goals and maximized profits by time management and providing appropriate resources.