UHRS
Darwin Bermudez
Political Scientist
Medellin,Antioquia
Summary
Dynamic Quality Assurance Analyst with a proven track record at Appen, enhancing search engine accuracy and streamlining QA processes for efficiency. Expert in data analysis and technical writing, with a knack for teamwork and collaboration. Achieved significant improvements in product quality and user satisfaction, demonstrating exceptional problem-solving and communication skills.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Quality Assurance Analyst
Appen
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
Search Engine Evaluator
Appen
05.2024 - Current
- Assisted in the development of improved search algorithms through meticulous evaluation of existing processes and offering insightful feedback.
- Increased efficiency in the evaluation process through the implementation of standardized tools and methodologies.
- Enhanced search engine accuracy by conducting comprehensive evaluations of query results.
- Monitored trends in user behavior to identify areas for potential algorithm adjustments, enhancing overall user satisfaction.
- Conducted extensive research on specific topics to ensure accurate representation within search engines.
- Evaluated search engine results based on predefined guidelines, ensuring consistency and reliability across all queries.
Quality Evaluator
Appen
03.2023 - 09.2023
- Collaborated with cross-functional teams to ensure consistent quality standards across all departments.
- Achieved higher levels of customer satisfaction through meticulous attention to detail during evaluations and timely resolution of concerns.
- Worked closely with the research and development team to ensure that new products met established quality criteria before entering production.
- Leveraged data-driven insights from evaluation findings to develop targeted solutions for recurring problems or inefficiencies in production processes.
- Managed documentation related to quality evaluations, ensuring accurate records were kept for reference and regulatory compliance purposes.
Labeler
Appen
07.2021 - 12.2022
- Collaborated with team members to achieve daily labeling goals and maintain high productivity levels.
- Demonstrated adaptability when faced with last-minute changes or updates to label specifications without compromising accuracy or timeliness of completion.
- Reduced error rates through consistent quality control checks and swift identification of inconsistencies in labels.
- Ensured compliance with industry standards by regularly updating knowledge on labeling regulations and best practices.
- Consistently met deadlines for labeled products while maintaining exceptional attention to detail and quality standards.
- Improved label accuracy by meticulously checking product information and ensuring alignment with company guidelines.
Education
Political Scientist - Political Sciences
Universidad Pontifícia Bolivariana
Medellin02.2021
Skills
Data analysis
Software
TCS
Timeline
Search Engine Evaluator
Appen
05.2024 - Current
Quality Evaluator
Appen
03.2023 - 09.2023
Labeler
Appen
07.2021 - 12.2022
Quality Assurance Analyst
Appen
Political Scientist - Political Sciences
Universidad Pontifícia Bolivariana
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