Darrin Hood
route sales representative
Littleton,CO
Summary
Dynamic Route Sales Representative with a proven track record at Frito Lay, enhancing customer satisfaction and loyalty through expert merchandising strategies and exceptional client relations. Achieved significant account growth by developing customized solutions and efficiently managing product distribution. Skilled in sales development and issue resolution, consistently exceeding sales goals and minimizing product returns.
Overview
31
31
years of professional experience
46
46
years of post-secondary education
Work History
Route Sales Representative
Frito Lay
Denver, Colorado
04.1994 - 12.2024
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Collaborated with customers to identify needs and provided catered solutions
- Established strong customer relationships, leading to increased sales and client satisfaction.
- Coordinated with warehouse staff to ensure timely loading and unloading of products, preventing delays in scheduled deliveries.
- Reduced product returns and exchanges by providing accurate and thorough product information during sales.
- Maintained detailed records of inventory and sales to ensure accuracy in order processing.
- Developed customized solutions for individual clients based on their unique needs and preferences.
- Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
- Resolved customer complaints swiftly, maintaining high levels of customer satisfaction and loyalty.
Education
High School Diploma -
Dickinson High School
Dickinson, ND 08.1979 - 05.2025
Skills
Merchandising strategies
Sales development
Product presentation
Stock rotation
Route planning
Display building
Team support
Client relations
Sales goals
Customer retention
Product distribution
Issue resolution
Accomplishments
Top route sales representative for the district for two years.
Timeline
Route Sales Representative
Frito Lay
04.1994 - 12.2024
High School Diploma -
Dickinson High School
08.1979 - 05.2025
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