Darlene Pasquale
Aurora
Summary
Dynamic sales professional with proven expertise from my work at Amart Furniture, excelling in customer engagement and sales production. Recognized for achieving productivity goals and enhancing customer satisfaction through effective communication and attention to detail. Adept at cashier skills, merchandise replenishment, and fostering loyalty, consistently driving sales and operational efficiency.
Overview
8
8
years of professional experience
Work History
Cashier
Target
Aurora
10.2024 - Current
- Operated cash register with accuracy, processing payments via various methods.
- Assisted customers at self-checkout lanes to resolve transaction and pricing issues.
- Monitored self-checkout areas for customer awareness to prevent merchandise loss.
- Delivered exceptional customer service while promoting loyalty programs to enhance sales.
- Verified customer age for alcohol and tobacco purchases to ensure compliance.
- Maintained cleanliness of checkout areas, including counters, registers, and floors.
- Restocked merchandise on shelves as required to ensure product availability.
- Greeted customers and addressed inquiries regarding store products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Fulfillment Expert
Target
Aurora, CO
11.2023 - 10.2024
- Achieved demanding productivity goals by swiftly picking, preparing, and packing order items for in-store and shipped orders.
- Collaborated with team members to consistently meet daily targets, enhancing overall efficiency.
- Operated effectively in fast-paced environments with tight deadlines.
- Printed labels, packaged boxes, and loaded shipments into outbound containers for timely dispatch.
- Greeted customers and directed them to requested products with high efficiency.
Sales Representative
Amart
Rutherford, NSW
08.2018 - 09.2022
- Daily operation of Point of Sales (POS)
- Maintained organized, presentable merchandise to drive continuous sales.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Processed product returns and assisted customers with other selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Prepared merchandise for sales floor by pricing or tagging.
- Quoted prices, listed terms and included information in customer estimates.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Grocer, Shop Assistant
Paterson Friendly IGA
Paterson, NSW
08.2017 - 02.2018
- Casual position.
- Fruit and vegetable preparation and presentation, store display, product replenishment, cleaning, customer service, dairy and bakery display and replenishment.
- Supported current production needs by moving items between equipment, preparation and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Helped maintain efficiency by frequently stocking work supplies and goods.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Maintained high levels of accuracy and efficiency while completing daily tasks.
- Greeted customers entering store, offering assistance with all requirements.
- Completed projects and work assignments despite tight deadlines.
Education
No Degree - International Development Studies
Avondale College
NSW Australia12.2011
No Degree - Psychology
University of New England
NSW Australia12.2011
Cert IV Presenting Community Health Programs - Health
Lillydale Academy
NSW Australia12.2009
High School Certificate -
Morisset High
NSW Australia1994
Skills
- Sales expertise
- Customer engagement and satisfaction
- Cash register operations
- Self-checkout and purchase support
- Transaction operations
- Cash handling expertise
- Deadline management
- Attention to detail
- Adaptability and motivation
- Merchandise replenishment
- Sales strategies
- Visual merchandising techniques
Timeline
Cashier
Target
10.2024 - Current
Fulfillment Expert
Target
11.2023 - 10.2024
Sales Representative
Amart
08.2018 - 09.2022
Grocer, Shop Assistant
Paterson Friendly IGA
08.2017 - 02.2018
No Degree - International Development Studies
Avondale College
No Degree - Psychology
University of New England
Cert IV Presenting Community Health Programs - Health
Lillydale Academy
High School Certificate -
Morisset High
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