Darlene M. Lucero
Denver
Summary
Professional security professional prepared to contribute to secure and safe environment. Brings valuable experience in threat assessment and incident management, ensuring safety of assets and personnel. Known for reliable team collaboration and adaptability in dynamic situations, with skills in surveillance and emergency response.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
Work History
Catering Security Agent
ACTS Aviation Security
Denver, CO
04.2025 - Current
- Monitored security protocols to ensure compliance with aviation regulations.
- Inspecting meal carts, food supplies, and equipment to ensure strict compliance with TSA regulations and specific airline guidelines.
- Checking and recording seal numbers and lock details on delivery trucks and catering containers to prevent unauthorized access.
- Conducting ramp monitoring of catering facilities and aircraft during the loading process.
- Reporting suspicious activity to management and updating all necessary security documentation.
Primary Caregiver
Self-employed
Denver, CO
05.2020 - 04.2025
- Provided compassionate care to clients, ensuring comfort and emotional support throughout daily activities.
- Assisted clients with personal hygiene, meal preparation, and medication management to promote overall well-being.
- Developed individualized care plans tailored to specific needs, enhancing quality of life for clients.
- Coordinated transportation and appointments, facilitating access to healthcare services for clients.
Ramp Agent/Baggage Service Officer
Menzies Aviation
Denver, CO
02.2016 - 04.2020
- Delivered passenger luggage to claim area and efficiently unloaded onto conveyor system for timely retrieval.
- Delivered passenger luggage to claim area and unloaded luggage onto conveyor system in baggage claim.
- Attended to special handling instructions for luggage and cargo.
- Safeguarded customer baggage, air cargo, and airmail, ensuring security and minimizing risk of loss or theft.
- Maintained safety as number one priority while servicing aircraft and assisting travelers.
- Guided aircraft safely to and from parking areas, gates, and taxiways through clear communication with team members.
Package Handler
Fed Ex Ground
Henderson, CO
02.2014 - 01.2016
- Inspected packages for defects, damage and improper labels before check-in and check-out.
- Received incoming packages and coordinated delivery to departments and personnel.
- Followed company policies and guidelines for labeling, packaging and shipping products at warehouses.
- Implemented time-saving sorting methods to streamline package handling and minimize damaged shipments.
- Logged packages into tracking system and assessed special handling requirements.
Primary Caregiver
Self-employed
Denver, CO
11.2011 - 01.2014
- Assisted patients with daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Enhanced quality of life for patients by engaging in stimulating activities and social interactions.
- Managed medications, ensuring timely administration and adherence to prescribed dosages for optimal health outcomes.
- Provided transportation assistance for errands, appointments, and social outings to maintain an active lifestyle for patients.
Ramp Agent
SkyWest Airlines
Denver, CO
04.2007 - 11.2011
- Delivered passenger luggage to claim area and unloaded onto conveyor system, ensuring timely access for travelers.
- Operated tractors, tow bars, belt loaders and baggage carts to facilitate efficient ground support operations.
- Maintained safety as number one priority while servicing aircraft and assisting travelers.
- Guided aircraft to and from parking areas, gates and taxiways, enhancing safety through effective communication with team members.
Education
Associate of Science - Applied Associate in Travel And Tourism
Parks College
Denver, CO04-2000
Skills
- Confidently skilled in decision making and crisis management
- Good written and verbal presentation skills
- Use proper grammar and have good speaking voice
- Prefer a position with varied responsibilities, where proven ability, diverse experience and a high level of motivation can be effectively utilized
- Am a team player and ensure quality service in a fast paced, customer oriented environment
Timeline
Catering Security Agent
ACTS Aviation Security
04.2025 - Current
Primary Caregiver
Self-employed
05.2020 - 04.2025
Ramp Agent/Baggage Service Officer
Menzies Aviation
02.2016 - 04.2020
Package Handler
Fed Ex Ground
02.2014 - 01.2016
Primary Caregiver
Self-employed
11.2011 - 01.2014
Ramp Agent
SkyWest Airlines
04.2007 - 11.2011
Associate of Science - Applied Associate in Travel And Tourism
Parks College