Darlene Gonzalez
Lakewood
Summary
Dynamic professional with extensive experience, excelling in customer service and relationship building. Proven track record in office and warehouse management, including A/P, A/R, and inventory control. Highly reliable and skilled in QuickBooks, demonstrating strong organizational and communication abilities to drive customer satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
Customer Service Representative
Vortex doors
Centennial
02.2026 - Current
- Developed strong customer relationships to encourage repeat business.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Provided exceptional customer service to ensure customer satisfaction.
- Answer incoming calls regarding scheduling requests for services, providing estimated wait times when applicable.
Office/Warehouse Manager
The Rep Collective
Englewood
10.2006 - 01.2026
- All Aspects of Customer Service - A/P, A/R, PAYROLL, DATA ENTRY
- Warehouse-Purchasing, Inventory, Inventory control, Logistics, UPS, Fedex.
- Formally Brad Steele and Associates, Inc
Education
High School Diploma -
Skills
- Customer service
- Good communication skills
- Punctual
- Office management
- Warehouse management
- A/P
- A/R
- Payroll
- Purchasing
- Inventory
- Accounting
- Strong organizational skills
- Effective communication and interpersonal skills
- Highly reliable with strong initiative
- Quick and eager to learn
- Skilled in Quickbooks Desktop
Timeline
Customer Service Representative
Vortex doors
02.2026 - Current
Office/Warehouse Manager
The Rep Collective
10.2006 - 01.2026