Darleen Sean
Loveland
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Ayres Associates
06.2024 - Current
- Accounts payable
- Sends/Creates invoices and collects payments
- Coordinates company events and catering
- Makes travel bookings and schedules meetings
- Contract creation and management
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensures accurate record-keeping with diligent data entry and database management for vital company information.
- Manages expense reports for team members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Location Director
Thinkspace
09.2022 - 09.2023
- Responsible for overseeing and managing all employees and daily operations at assigned locations ranging anywhere from 10 - 50 occupants at a time
- Maintains over 90% of the building occupancy to tenants ranging from a single employee to twenty since 2020, throughout Covid, and to the present day
- Accounts payable and receivable managing 200+ accounts assuring correct invoices and on-time payments
- The main point of contact between property management and the company to maintain overall building/business quality and coordinate office repairs, preventative maintenance and repair services as needed
- Keeps company profiles updated on accounts such as Google, yelp, and reservation software's
- Implements policies and managed quality, customer service, and logistics by also seeking ways to reduce costs; Implements cost savings programs and procedures to increase efficiency
- Produces SOPs to document workplace procedures and optimize productivity through standardization
- Establishes and maintains an effective system of communication between staff, customers, and senior management whether it's via phone, email, or in person
- Negotiates contracts and agreements with members and vendors to ensure quality services and products are provided
Office Manager
Thinkspace
09.2021 - 09.2022
- Managed a staff of 5 employees with over 200 members
- Trained and mentored administrative staff members in company policies, security protocols, daily task execution and industry best practices
- Creating an overall safe working environment
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction
- Maintained and ordered office supplies
- Main point of contact for vendors
- Prepared daily, weekly, and monthly reports to track sales performance and identify areas of improvement
- Monitored customer feedback and implemented strategies to improve customer satisfaction
- Organized company events
- Negotiated rates and prepared documents such as leases, and member agreements
Front Desk Associate
Thinkspace
11.2018 - 09.2021
- Provided secretarial and office management support while building cooperative working relationships with my co-workers, members, and their clientele
- Assists onboarding by training newly hired employees on front desk procedures and business operations
- Welcomed visitors and customers upon arrival, ordered assistance, and answered questions to build rapport and retention
- Organized and filed important documents in filing cabinets or in online document storage solutions
- Managed daily guest check-in and check-out procedures, reservations and payments
- Calendar management for meeting rooms and other meetings
- Monitored inventory levels and used data to make informed decisions on restocking and purchasing
- Sort and distribute mail and packages for over 200 accounts as well as prepare outgoing mail and packages daily
- Answered phones and route calls and emails to appropriate staff and office members
Education
BA - Business Managment
American Public University
12-2025
AA - Business Administration
Eastern gateway community college
12.2021
AAAS - Creative Project Managment
Shoreline community college
06.2018
Skills
- Time Management
- Data Confidentiality
- Verbal and Written Communication
- Office management
- Attention to Detail
- Customer and client relations
Timeline
Administrative Assistant
Ayres Associates
06.2024 - Current
Location Director
Thinkspace
09.2022 - 09.2023
Office Manager
Thinkspace
09.2021 - 09.2022
Front Desk Associate
Thinkspace
11.2018 - 09.2021
AA - Business Administration
Eastern gateway community college
AAAS - Creative Project Managment
Shoreline community college
BA - Business Managment
American Public University
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