Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Dario Gonzalez

Denver

Summary

Results-oriented branch manager with over 7 years of experience in the construction sector. Carries a history of driving financial success through operational efficiency and customer satisfaction. Proven track record of implementing cost-saving initiatives and strengthening client relationships. Dedicated to cultivating a high-performing sales and support team to deliver exceptional service and exceed customer expectations.

Overview

10
10
years of professional experience

Work History

Branch Manager

Spider by Brand Safway
02.2018 - Current
  • Company Overview: Aerial Scaffolding
  • Responsible for coordinating all operational activities for the branch (Progressively promoted to larger branches NC, FL, CO)
  • Contributed in creation of annual branch budget/AOP
  • Responsible for branch P&L performance ($2-4.5 million annual revenue depending on location)(Conducted drill down variance analysis to guide decision making)
  • Presented weekly forecast information to senior leadership team
  • Motivated a team of 8 subordinates to ensure that all daily operations were conducted in a safe, timely, cost-effective manner
  • Responsible for employee hiring & development, conducted annual performance reviews
  • Oversaw warehouse of over 1,500 different parts performing weekly cycle counts to reduce product variance along with fleet management identifying needs and utilization
  • Arranged all scheduling for transport of rental, sales, customer owned service equipment and labor
  • Performed field labor as needed to help reduce labor costs while reinforcing training initiatives
  • Responsible for coordinating invoicing, collections, and DSO monitoring
  • Instructed weekly safety toolbox talks based on previous week's work and preventable hazards
  • Conducted job surveys to formulate a safe access solution for a wide variety of customers, which often required collaboration from a variety of internal departments
  • Trained and managed a team of warehouse drivers/field workers, service technician, sales representative and temp laborers as needed
  • Responsible for fleet management of six service trucks
  • Expanded safety initiatives to keep warehouse and job sites up to code at all times for periodic OSHA inspections and annual internal audits
  • Responsible for equipment procurement from both internal and external vendors
  • Experience negotiating contract terms such as service agreements and payment terms
  • Guided a variety of sized projects from scheduling original site survey to removal of equipment and contract closure.
  • Oversaw budgeting, expense control and account management to support financial functions.
  • Solved complex problems by collaborating with team members and other branches.
  • Verified branch operations daily with checks on processes, staff activities, and KPIs.
  • Established strong relationships with clients to drive customer loyalty.
  • Monitored financial performance and adjusted budgets as needed.
  • Maintained clean, safe, and welcoming branch environment for customers and employees.
  • Identified opportunities for growth through market research and analysis.
  • Administered branch sales, service and operational activities in line with company vision and goals.
  • Familiarity working with a broad customer base ranging from DOT, general contractors, sub-contractors and government agencies
  • Set performance goals for staff members and provided ongoing feedback.
  • Reduced outstanding balances by pursuing soft and hard collection strategies.
  • Met budget targets through expense monitoring and cost control.
  • Aerial Scaffolding

Regional Sales Associate

Revention Inc.
02.2017 - 12.2017
  • Company Overview: IT Software
  • Executed over 30 daily cold calls to top-level executives to increase client base, both face to face and phone-based prospecting
  • Emphasized product features based on analysis of customers' needs
  • Strong product knowledge with customers based on their needs.
  • Reported regularly on regional sales performance, challenges, and opportunities for growth to upper management.
  • Participated in trade shows, conferences, and networking events to promote company products and services.
  • Verified customer satisfaction and obtained referrals through strong sales follow-up.
  • Utilized various CRM tools to manage client information, track leads, and monitor progress towards goals.
  • Regularly reviewed territory assignments in order to optimize coverage of region's target market segments.
  • Developed new sales leads through continuous prospecting and networking.
  • Conducted in-depth product presentations to inform prospective clients about available offerings.
  • Pursued regional and national accounts aggressively with tenacious dedication to building connections and acquiring new customers.
  • Facilitated product demonstrations at client sites or via virtual platforms.
  • Delivered polished and professional sales presentations to individual clients and groups.
  • IT Software

Assistant Branch Manager

Enterprise Rent a Car
04.2015 - 11.2017
  • Company Overview: Rental car & sales based organization
  • Responsible for leadership and teamwork development
  • Monitored branch expenses
  • Actively recruited and oversaw training for all new branch employees
  • Implemented annual performance appraisals for all branch staff
  • Supervised, coached and trained seven team members
  • Performed rapport building with new customers daily
  • Optimized the overall customer experience by exercising a positive and empathetic demeanor within the branch.
  • Investigated customer complaints thoroughly and resolved issues in timely manner.
  • Oversaw budgeting, expense control and account management to support financial functions.
  • Managed daily operations to ensure smooth functioning of branch.
  • Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
  • Maintained clean, safe, and welcoming branch environment for customers and employees.
  • Trained and mentored new employees, fostering positive work environment.
  • Customer service & sales based organization

Education

Bachelor of Science - Major: Kinesiology; Minor: Business

University of Texas San Antonio
01-2014

MBA -

University of Northern Colorado
01-2026

Skills

  • Data Driven Decision Making
  • Customer Service
  • Project Management
  • Stress Management
  • Results Oriented
  • Presentation Skills
  • Decision Making
  • MS Office
  • Salesforce
  • Teams
  • JD Edwards
  • Work Prioritization
  • Financial Oversight
  • Employee Development
  • Branch Operations Management
  • Problem Solving
  • Team Leadership
  • Analytical Thinking
  • Budgeting
  • Forecasting
  • Cross-functional Collaboration
  • Sales Presentation
  • Collections

Accomplishments

  • Enterprise: Top Overall Salesperson in Houston Region for month of September 2015
  • Enterprise: Lead the branch as interim branch manager to most profitable month in over a year (August 2016)
  • Revention: Over $64,000 in sales within first thirty days of employment
  • Safeworks: Gold award winner for outstanding employee recognition (Q2 2021)
  • Spider: Exceeded EBITDA target in 2021 (Orlando branch) in 2022 & 2023 (Denver branch)
  • OSHA Certified competent person instructor (Scaffolding)
  • Zero recordable injuries from all subordinates throughout my career

Languages

English
Spanish

Timeline

Branch Manager

Spider by Brand Safway
02.2018 - Current

Regional Sales Associate

Revention Inc.
02.2017 - 12.2017

Assistant Branch Manager

Enterprise Rent a Car
04.2015 - 11.2017

Bachelor of Science - Major: Kinesiology; Minor: Business

University of Texas San Antonio

MBA -

University of Northern Colorado

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Dario Gonzalez