Dariann Solomon
Pueblo
Summary
Highly skilled Home Health Care Provider with deep understanding of patient care and home health procedures. Known for ability to provide emotional support, administer medication, and maintain patient hygiene. Strong interpersonal skills help build meaningful relationships with patients and families. Impactful history of improving quality of life for individuals under care while adhering to safety guidelines and regulations.
Overview
6
6
years of professional experience
Work History
Home Healthcare Provider
Public Partnerships LLC
Alpharetta
10.2023 - Current
- Prepared meals and snacks to meet individual nutritional requirements.
- Prepared patients for both routine tests and complicated surgeries.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Administered prescribed medications under direction from physician.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Provided in-home care to elderly and disabled patients, including assistance with daily living activities such as bathing, dressing, grooming, meal preparation, and medication management.
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
Teaching Assistant Volunteer
Pueblo District 60
Pueblo
08.2021 - 10.2022
- Implemented instructional technology tools into the classroom setting.
- Collated and arranged materials cabinet to make subject matter easy to locate.
- Engaged students in activities to promote critical thinking skills.
- Organized and maintained a clean, safe learning environment.
- Worked one-on-one with at-risk students on core subjects.
Call Center Customer Service Representative
AT&T Call Center
Pueblo
03.2019 - 02.2021
- Updated system with order specifics and customer details, preferences, and billing information.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Adhered to all company policies and procedures related to customer service.
- Maintained accurate records of customer interactions and transactions.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
- Consulted with customers to resolve service and billing issues.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Education
High School Diploma -
East High School
Pueblo, Colorado05-2017
Skills
- Patient care
- Record keeping
- Time management
- Critical thinking
- Communication skills
- Team collaboration
- Problem solving
- Customer service
- Safety protocols
- Conflict resolution
- Professional demeanor
- Cleaning and sanitizing
References
References available upon request.
Timeline
Home Healthcare Provider
Public Partnerships LLC
10.2023 - Current
Teaching Assistant Volunteer
Pueblo District 60
08.2021 - 10.2022
Call Center Customer Service Representative
AT&T Call Center
03.2019 - 02.2021
High School Diploma -
East High School