Diligent with background in customer service and dispatching. Proven success in managing customer inquiries and coordinating service schedules efficiently. Demonstrated ability in problem-solving and effective communication.
Overview
1
1
year of professional experience
Work History
Customer and Logistic Support
OP360
2024.10 - Current
Shipment Tracking
Communication and Management with FedEx Tool
Handling Financial Information
Product Information Management
Refunds and returns
Customer Sales and Service Expert
Center Source
2024.02 - 2024.09
Casino Player Support
Bonus Management
Deposit and withdrawals Assistance
Betting Dispute Resolution
Education
Technical - Business
Sena
Barranquilla
2024-07
Language Technician (English And Portuguese) - Language
Universidad Del Norte
Barranquilla
2024-06
Skills
Strong organization
Transportation regulations
Call center experience
Stress tolerance
Problem-solving
Time management
Team collaboration
Active listening
Work order management
Timeline
Customer and Logistic Support
OP360
2024.10 - Current
Customer Sales and Service Expert
Center Source
2024.02 - 2024.09
Technical - Business
Sena
Language Technician (English And Portuguese) - Language