Danilo Mejia Villarreal
Barranquilla
Summary
Diligent with background in customer service and dispatching. Proven success in managing customer inquiries and coordinating service schedules efficiently. Demonstrated ability in problem-solving and effective communication.
Overview
1
1
year of professional experience
Work History
Customer and Logistic Support
OP360
10.2024 - Current
- Shipment Tracking
- Communication and Management with FedEx Tool
- Handling Financial Information
- Product Information Management
- Refunds and returns
Customer Sales and Service Expert
Center Source
02.2024 - 09.2024
- Casino Player Support
- Bonus Management
- Deposit and withdrawals Assistance
- Betting Dispute Resolution
Education
Technical - Business
Sena
Barranquilla07-2024
Language Technician (English And Portuguese) - Language
Universidad Del Norte
Barranquilla06-2024
Skills
- Strong organization
- Transportation regulations
- Call center experience
- Stress tolerance
- Problem-solving
- Time management
- Team collaboration
- Active listening
- Work order management
Timeline
Customer and Logistic Support
OP360
10.2024 - Current
Customer Sales and Service Expert
Center Source
02.2024 - 09.2024
Technical - Business
Sena
Language Technician (English And Portuguese) - Language
Universidad Del Norte
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