Danielle Louis
Colorado Springs
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Sales Associate
Chief Vapor
01.2024 - 08.2024
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Managed and coordinated multiple projects while ensuring timely completion.
- Helped customers find and select products.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Bartender
Happy Tap
06.2023 - 01.2024
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Checked customer identification to verify age requirements for alcohol purchases.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Bartender/Server
Roadhouse Cinemas
01.2022 - 07.2023
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Took beverage orders from guests and delivered drinks within reasonable time frames.
- Assessed bar inventory and completed requisition sheets to restock supplies.
- Utilized strong salesmanship skills to upsell drinks and appetizers.
Server/Server Assistant
Red Robin
08.2021 - 01.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Created and maintained optimal communication chain, reducing guest dissatisfaction.
Crew Member
Taco Bell
01.2021 - 08.2021
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Packaged and labeled to-go and delivery orders for pickup.
- Trained new employees regarding company policies and food preparation procedures.
Cashier/Party Host
SkyZone Trampoline Park
09.2019 - 10.2020
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Developed strong relationships with vendors to negotiate discounts on decorations, catering services and other items needed for the parties.
- Managed supplies and equipment needed for each party, ensuring everything was in order before the event started.
Education
High School -
Goal Academy High School
CO03.2021
Skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Reliable and punctual
- Outgoing personality
- Communication skills
- Task prioritization
- Relationship building
Timeline
Sales Associate
Chief Vapor
01.2024 - 08.2024
Bartender
Happy Tap
06.2023 - 01.2024
Bartender/Server
Roadhouse Cinemas
01.2022 - 07.2023
Server/Server Assistant
Red Robin
08.2021 - 01.2022
Crew Member
Taco Bell
01.2021 - 08.2021
Cashier/Party Host
SkyZone Trampoline Park
09.2019 - 10.2020
High School -
Goal Academy High School