Danielle Gonzales
Thornton
Summary
Dynamic Special Education Paraprofessional with a proven track record at Achieve Academy, excelling in individualized instruction and student advocacy. Expert in behavior management and collaboration with educators, enhancing classroom environments. Recognized for fostering strong relationships and implementing effective strategies that improved student engagement and learning outcomes. Proficient in data collection and conflict resolution.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Achieve Academy
08.2024 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Offered student support through special accommodations, extra assistance, and assessments.
- Monitored student classroom and outdoors activities to promote student safety.
- Oversaw class of students in absence of instructor.
- Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
- Supported teacher in development of individual learning strategies.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Collaborated with teachers and specialists to assess student progress.
Supervisor
City Of Thornton
03.2018 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Sales Associate
Bath and Body Work
11.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Kohls Department Store
09.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science - Science Education
Northeastern Junior College
Sterling, CO05-2021
Skills
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Collaboration with teachers
- Verbal and written communication
- Student advocacy
- Instructional support
- Conflict resolution
- Skills strategies
- Reading instruction
- Decision-making
- Proficient with [technology]
- Functional communication
- Experienced with [technology]
- Mathematics intervention
- Data collection
- Relationship building skills
- Individualized instruction
- Excellent communication
- Multitasking Abilities
- Multitasking
- Organizational skills
- Time management
- Active listening
- Relationship building
- Team building
- Problem-solving
Certification
- CPI Certification, Mapleton School District - August 2024-May 2025
- CPR Training - March 2025
Timeline
Special Education Paraprofessional
Achieve Academy
08.2024 - Current
Sales Associate
Bath and Body Work
11.2022 - 03.2023
Supervisor
City Of Thornton
03.2018 - Current
Sales Associate
Kohls Department Store
09.2017 - 03.2018
Associate of Science - Science Education
Northeastern Junior College
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