Danielle Garcia
Denver
Summary
Well trained Administrative Assistant & Receptionist with over 6 years experience. Providing support for corporate decision-makers. Diligent and tidy individual with commitment to providing exceptional customer service.
Overview
10
10
years of professional experience
Work History
Client Engagement Specialist - Receptionist
Mile High Behavioral Healthcare
Denver
12.2023 - Current
- Tracked and maintained excel spreadsheets for referrals
- Conducted initial eligibility screenings for all clients
- Developed and maintained relationships with clients to ensure satisfaction
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
- Updated daily log book with information about visitors entering the premises
- Ensured that all necessary forms were completed accurately prior to submitting them for processing
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
- Participated in interagency collaborations designed to improve outcomes for offenders & clients
Administrative Assistant/Front Desk Coordinator
GROUND Engineering Consultants
Commerce City
06.2021 - 12.2023
- Inventoried and ordered supplies for office
- Light Invoice processing
- Rough drafted and completed pay apps as well as Schedule of Values for multiple clients
- Scheduled and confirmed appointments
- Monitored schedules and calendar obligations for executives
- Processed incoming mail and packages and placed envelopes in bins for employees
Insurance Coordinator - Front Desk
Comfort Dental Braces
Lakewood
03.2017 - 12.2019
- Validated insurance and advised patients of benefits and coverage
- Medicaid & private insurance
- Obtained maximum reimbursement by following up on unpaid claims and reviewing monthly aging reports
- Informed patients of claims status after filing insurance claims
- Analyzed weekly and monthly financial reports and reviewed accounts receivable reports and insurance contracts to facilitate revenue cycle management
- Created master spreadsheet to record procedures, denials and approvals
- Precisely calculated refunds, premiums and adjustments
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person
Personal Assistant
Chavez Construction Inc.
Denver
02.2015 - 01.2017
- Scanned physical documents and uploaded to encrypted databases for digital maintenance
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties
- Made travel arrangements for employee trips and conferences
- Restocked office and break room supplies and made appropriate equipment orders
- Cared for family pets, feeding and walking animals several times per day
- Deposited large amounts of money into personal and business accounts
- Worked long late shifts when requested by owner
- Did office painting, epoxy flooring and also created clothing labels for new dress code
- Bank filing starting from 2013
- Reconciliation of books
Education
Some College - Associates in Business Administration and Management
Westwood College
Denver, COSkills
- Accounts receivable
- Cash handling
- Typing
- Skilled multitasker
- Self directed
- Insurance claims processing
- Professional and polished presentation
- Personal assistant experience
- Customer service
- Clerical experience
- Help desk
- Front desk
- Supervising experience
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Client Engagement Specialist - Receptionist
Mile High Behavioral Healthcare
12.2023 - Current
Administrative Assistant/Front Desk Coordinator
GROUND Engineering Consultants
06.2021 - 12.2023
Insurance Coordinator - Front Desk
Comfort Dental Braces
03.2017 - 12.2019
Personal Assistant
Chavez Construction Inc.
02.2015 - 01.2017
Some College - Associates in Business Administration and Management
Westwood College
Similar Profiles
Anginet AndersonAnginet Anderson
Peer Support Specialist at Mile High Behavioral HealthcarePeer Support Specialist at Mile High Behavioral Healthcare
Therese StockdaleTherese Stockdale
Housing Case Manager at Mile High Behavioral HealthcareHousing Case Manager at Mile High Behavioral Healthcare
AMANDA OLMSTEADAMANDA OLMSTEAD
Lead Clinical Therapist at Mile High Behavioral HealthcareLead Clinical Therapist at Mile High Behavioral Healthcare