Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Danielle Douai

Highlands Ranch

Summary

Experienced Senior Mortgage Loan Officer with 24 years in the industry, specializing in underwriting and credit analysis. Expertise in compliance and a deep understanding of over 30 investor programs and mortgage products. Focused on delivering customized mortgage solutions to enhance client experiences. Recognized for exceptional service and client-oriented approach.

Overview

11
11
years of professional experience

Work History

Mortgage Loan Officer

Cornerstone First Mortgage
08.2024 - Current
  • Oversaw management of mortgage application portfolio, maintaining strict adherence to lending regulations.
  • Executed thorough credit analysis to ascertain eligibility of borrowers for mortgage loans.
  • Built and nurtured client relationships to enhance delivery of customized mortgage solutions.
  • Generated business independently via networks established with former borrowers and real estate agents.

VP of Mortgage

Guaranteed Rate
05.2022 - 08.2024
  • Cultivated business using previous borrower connections with real estate professionals.
  • Evaluated loan applications before underwriting for accuracy against guidelines.
  • Engaged with borrowers and agents to clarify concerns and share application status.
  • Forged alliances with Realtors in licensed regions.
  • Directed relationships with 60 Realtors, offering program insights and leading training sessions on lending resources.

Senior Loan Officer

Keller Mortgage / Keller Williams Realty
09.2019 - 05.2022
  • Forged connections with over 250 Keller Williams agents to enhance business opportunities.
  • Sourced business independently through realtor networks and borrower referrals.
  • Maintained focus on purchase transactions, closing 75% of business during Covid in 2020-2021.
  • Acclaimed as Scottsman's Guild Female Loan Originator of the Year for both 2023 and 2021.
  • Sold and processed an average of 145 loans per year, reaching $48 million in volume for 2020 and $43 million for 2021.
  • Trained new realtors on lending processes while collaborating with a team of 50 agents.

Home Lending Advisor

Chase Bank Corporate
06.2017 - 09.2019
  • Ensured accuracy of loan files prior to underwriting submission through detailed reviews.
  • Engaged with I.T. teams to improve Blend program functionality after acquisition by Chase.
  • Coached new loan officers on effective strategies for selling mortgage products.
  • Provided support for consumer direct mortgage purchase applications from Chase Bank.
  • Contributed to software development initiatives aimed at enhancing user experience.

Senior Mortgage Loan Officer

Reliant Bank / Bridgeview Bank Group
10.2014 - 06.2017
  • Streamlined management of mortgage application pipeline, facilitating prompt processing and closing for satisfied clients.
  • Supported clients from initial application through closing, promoting a positive overall experience.
  • Addressed client inquiries and concerns with urgency to maintain high standards of service.

Education

Sociology, International Studies of Latin America

The Ohio State University
Columbus, Ohio
08.2012

Sociology, Philosophy

Columbus State Community College
Columbus, Ohio
05.2009

Skills

  • Mortgage software proficiency
    Self-employed borrower expertise
    Loan program knowledge
    Time management skills
    High-pressure organization
    Effective communication
  • NMLS # 62307

Interests

PSIA Ski Alpine Instructor Specializing in helping children learn to control speed and efficiently achieve edging while turning

Timeline

Mortgage Loan Officer

Cornerstone First Mortgage
08.2024 - Current

VP of Mortgage

Guaranteed Rate
05.2022 - 08.2024

Senior Loan Officer

Keller Mortgage / Keller Williams Realty
09.2019 - 05.2022

Home Lending Advisor

Chase Bank Corporate
06.2017 - 09.2019

Senior Mortgage Loan Officer

Reliant Bank / Bridgeview Bank Group
10.2014 - 06.2017

Sociology, International Studies of Latin America

The Ohio State University

Sociology, Philosophy

Columbus State Community College

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Danielle Douai