Dani Yazdani
Englewood
Summary
Very well at managing multiple tasks simultaneously while prioritizing urgent tasks. Possesses excellent communication skills, as well as the ability to effectively handle fast-paced environments. Not afraid to ask questions and learn from mistakes.
Overview
3
3
years of professional experience
Work History
Secretary
Global Roofing
Greenwood Village
07.2022 - Current
- Greeted visitors warmly over the phone; provided friendly customer service
- Performed data entry and generated reports
- Developed and maintained effective working relationships with clients and staff
- Maintained organized calendar of important meetings and events
- Developed and implemented efficient filing systems to organize documents for easy retrieval
- Organized office supplies inventory to ensure timely ordering of materials when necessary
- Drafted, proofread, and edited confidential correspondence and documents
- Created manual and electronic document files and records, providing up-to-date information or historical reference
- Scheduled and confirmed appointments for clients or customers
Hostess
Kona Grill
Greenwood Village
09.2024 - 01.2025
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Received and recorded patrons' dining reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted staff by serving food and beverages or bussing tables.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Inspected dining and serving areas for cleanliness and proper setup.
- Handled cash payments and reconciled daily transactions accurately.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Sales Associate
Glo Tanning
Greenwood Village
02.2023 - 08.2023
- Handled 200-300 customers a day, working in a very fast-paced environment
- Greeted customers and offered assistance
- Helped customers find and select products
- Kept personal work area clean, organized and free of clutter
- Performed cleaning tasks, keeping the store neat
- Assisted customers with product selection to ensure customer satisfaction
- Operated cash register and computers to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Engaged with guests to understand and anticipate customer service needs
- Introduced promotions and sale opportunities, enticing customers
Education
High School Diploma -
Metropolitan State University of Denver
Denver, COSkills
- Spreadsheet Management
- Scheduling and calendar management
- Employee Communications
- Verbal and written communication
- Professionalism
- Guest Engagement
- Adaptability
- Keyboarding skills
- Flexible and Adaptable
- Effective Multitasking
- Phone Etiquette
- Team collaboration
- POS system operation
- Effective communication
Languages
Spanish, Conversational
Timeline
Hostess
Kona Grill
09.2024 - 01.2025
Sales Associate
Glo Tanning
02.2023 - 08.2023
Secretary
Global Roofing
07.2022 - Current
High School Diploma -
Metropolitan State University of Denver