Daniella Masha
Durango
Summary
Motivated engineering student with a strong foundation in research, mathematics, and customer service. Demonstrated success in enhancing guest experiences and optimizing service operations in food service roles. Committed to applying technical and interpersonal skills to contribute effectively in both academic and professional environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sever/ Assistant
Chef Safari African Fusion
Durango
10.2023 - Current
- Delivered food and beverages promptly to guests, ensuring high satisfaction levels.
- Assisted servers in delivering food and beverages to guests promptly.
- Collaborated with team members to enhance guest experience during service hours.
- Responded effectively to guest inquiries regarding menu items and daily specials.
- Developed strong communication skills in a fast-paced environment.
- Monitored tables for customer satisfaction and provided additional service.
- Performed opening and closing duties, including restocking supplies and cleaning workstations.
- Ensured cleanliness of dining area by wiping down tables after each seating.
Mathematics Tutor
Fort Lewis College
Durango
08.2023 - Current
- Conducted one-on-one tutoring sessions in mathematics for diverse student populations.
- Employed diverse teaching strategies to boost student engagement and improve comprehension.
- Assisted students in mastering mathematical concepts and problem-solving techniques.
- Collaborated with faculty to align tutoring practices with course standards, enhancing student learning outcomes.
- Maintained a supportive environment to build student confidence in mathematics skills.
- Utilized visual aids and manipulatives to simplify complex mathematical concepts, aiding student understanding.
- Provided online and in-person support to help students complete classwork.
Food runner/ Line Cook
Lola's Place
Durango
06.2024 - 05.2026
- Delivered food orders promptly to enhance customer satisfaction.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
- Collaborated with kitchen staff to optimize order preparation processes.
- Assisted servers during busy meal periods to streamline service flow.
- Resolved customer inquiries and complaints to ensure satisfaction and repeat business.
- Performed daily pre-shift duties, including restocking supplies and polishing silverware.
- Cleaned and sanitized work areas throughout shifts, including countertops and equipment.
- Communicated with chefs regarding daily menu changes and specials.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
Research Assistant
Fort Lewis College
Durango
05.2024 - 10.2024
- Assisted faculty with research projects and data collection tasks.
- Collaborated with peers to analyze data and synthesize findings for research reports.
- Utilized statistical software for data analysis and interpretation.
- Participated in team meetings to discuss project progress and insights.
- Prepared presentations to effectively communicate research results to diverse audiences.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
- Maintained a comprehensive database of research activities to ensure accurate tracking and reporting.
Barista/Line cook
Raider Ridge CAfe
Durango
06.2023 - 06.2024
- Crafted specialty coffee beverages tailored to enhance customer satisfaction.
- Prepared and served espresso drinks, blended coffees, and teas.
- Operated espresso machines and café equipment efficiently.
- Maintained cleanliness and organization of café environment.
- Collaborated with team to streamline service during peak hours, ensuring timely order fulfillment.
- Managed cash register transactions and processed payments accurately.
- Organized and maintained workstations to facilitate efficient task completion during high-volume periods.
- Followed health, safety, and sanitation guidelines for state inspections.
Education
General Engineering - Bachelor of Science
Fort Lewis College
Durango, CO05-2027
Bachelor of Science - Data Science And Analytics
United States International University
Nairobi, KESkills
- Food safety practices
- Sanitation standards
- Hygiene standards
- Customer service and support
- Attention to detail
- Basic math skills
- Data analysis and statistical software
- Research methodologies
- Problem solving
- Team collaboration and teamwork
- Adaptability and flexibility
- Willingness to learn
- Effective communication
Languages
English
Professional
Swahili
Professional
Spanish
Limited
Affiliations
- Basketball
Certification
- Food Service License
- Driver's License
Timeline
Food runner/ Line Cook
Lola's Place
06.2024 - 05.2026
Research Assistant
Fort Lewis College
05.2024 - 10.2024
Sever/ Assistant
Chef Safari African Fusion
10.2023 - Current
Mathematics Tutor
Fort Lewis College
08.2023 - Current
Barista/Line cook
Raider Ridge CAfe
06.2023 - 06.2024
General Engineering - Bachelor of Science
Fort Lewis College
Bachelor of Science - Data Science And Analytics
United States International University