Daniel Alejandro Henao Rios
Cali
Summary
Dynamic Team Leader with a proven track record at Task Us, excelling in performance improvement and team motivation. Expert in streamlining processes and enhancing operational efficiency, I effectively coach and mentor teams to achieve SMART goals, ensuring high-quality outcomes and fostering collaboration across departments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader
Task Us
Cali, Colombia
03.2023 - 09.2025
- Achieved project milestones through effective team leadership and alignment with operational goals.
- Streamlined workflow processes, enhancing overall operational efficiency.
- Coordinated cross-departmental collaboration to optimize resource allocation and task execution.
- Monitored team performance, providing constructive feedback for continuous improvement.
- Facilitated regular team meetings to discuss progress, resolve issues, and sustain motivation.
Bar Manager
Dos Gardenias Para Ti S.A.S
Cali, Colombia
04.2022 - 02.2023
- Managed daily bar operations, ensuring high standards of service and cleanliness.
- Trained and mentored staff on beverage preparation and customer engagement techniques.
- Oversaw inventory management, reducing waste through efficient stock control practices.
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained new baristas on beverage preparation techniques and equipment usage.
- Managed inventory levels, conducting regular stock assessments and ordering supplies as needed.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
Bar Manager
El Cielo S.A.S
06.2017 - 12.2017
- Oversaw daily bar operations, ensuring high standards of service and customer satisfaction.
- Managed inventory control, optimizing stock levels to reduce waste and improve cost efficiency.
- Trained and mentored staff on cocktail preparation, enhancing team skillsets and service quality.
- Developed seasonal drink menus, incorporating innovative recipes that elevated customer experience.
Education
Bartender Profesional - Tourism And Hospitality
Bartender On PTY
Ciudad De Panamá2016
Técnico Profesional - Hospitality Administration And Management
Universidad Santiago De Cali
Palmira, Valle Del Cauca 12.2014
Tecnólogo Profesional - Hospitality Administration And Management
Universidad Santiago De Cali
Palmira 12.2015
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Coaching and mentoring
- Documentation and reporting
- Performance improvement
- SMART goals
Certification
Operations Manager Preparatory Academy
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Team Leader
Task Us
03.2023 - 09.2025
Bar Manager
Dos Gardenias Para Ti S.A.S
04.2022 - 02.2023
Bar Manager
El Cielo S.A.S
06.2017 - 12.2017
Bartender Profesional - Tourism And Hospitality
Bartender On PTY
Técnico Profesional - Hospitality Administration And Management
Universidad Santiago De Cali
Tecnólogo Profesional - Hospitality Administration And Management
Universidad Santiago De Cali