Daniela Sierra

In this position I worked assisting customers by scheduling appointments with technicians to repair any problems in their homes such as hot water, heating, plumbing, electrical or appliances, also during the call I offered home insurance, ie, my job was customer service with cross selling

Assisting customers from all over the world with information about their remittances, sending mailings to banks, requesting documents, validating identity and legal information, combination of customer service and back office work.

Validating patient policies, scheduling, rescheduling, canceling medical appointments, emailing, customer service, handling sensitive and confidential information, filling out forms, submitting applications, verifying data, validating information, stress management.