Summary
Overview
Work History
Education
Skills
Coursework
References
Timeline
Generic
Daniela Rodriguez Bedoya

Daniela Rodriguez Bedoya

Nurse
Bello

Summary

A dedicated and empathetic Customer Service Representative with a passion for providing exceptional service to clients. Possessing strong communication skills, I thrive in fast-paced environments where I can efficiently address customer inquiries, resolve issues, and ensure customer satisfaction. I am committed to maintaining a positive and professional demeanor while delivering high-quality service that exceeds expectations.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Bilingual Call Center Agent

INTELCIA
06.2023 - Current
  • Provided exceptional support to customers with accurate information on products, billing, services, and policies.
  • provided assistance in technical support issues, technical visits and customer education about equipments maintenance

Call Center Representative

INCODOL
04.2022 - 11.2022
  • Customer service, addressing inquiries, scheduling and canceling medical appointments

Education

Nurse -

Corporación Universitaria Adventista
Medellin, Colombia
12.2023

Bachelor -

Gimnasio Palma Real
La Dorada, Colombia
11.2016

Skills

  • Critical and self-critical ability

    • undefined

    Coursework

    • BLS and ACLS, UNAC, 2023, Medellín, Colombia
    • Fuchsia Code, Online Course
    • Grief Management, Online Course
    • Sample Collection, Online Course

    References

    Mireya Castañeda, Grandmother (Retired), 3128867343  

    Diego Rodriguez Castañeda, Dad (Accountant), 3128517843

    Timeline

    Bilingual Call Center Agent

    INTELCIA
    06.2023 - Current

    Call Center Representative

    INCODOL
    04.2022 - 11.2022

    Nurse -

    Corporación Universitaria Adventista

    Bachelor -

    Gimnasio Palma Real

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