Daniela Pacheco-Rushing
Castle Rock,CO
Summary
Friendly and dependable professional with over 6 years of experience in customer service, client relations, and small business management. Skilled at communicating effectively, resolving issues, and delivering excellent service in fast-paced environments. Experienced in managing multiple businesses, coordinating operations remotely, and maintaining positive client relationships. Bilingual in English and Spanish, with strong organizational and problem-solving skills.
Overview
2026
2026
years of professional experience
1
1
Certification
2
2
Languages
Work History
Childcare Provider
Private Household
2023 - Current
- Organized daily routines, appointments, and activities for children in multiple households.
- Maintained strong communication and trust with families.
- Demonstrated professionalism, reliability, and adaptability while managing responsibilities for several clients simultaneously.
- Implemented structured activities, promoting cognitive development and achieving noticeable improvements in children's learning outcomes.
- Enthusiastically supported children's play and exploration, encouraging creativity and building strong interpersonal skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Small Business Owner
Huevos La 18
2017 - Current
- Own and oversee a retail business remotely while collaborating with on-site management.
- Manage finances, customer relations, and inventory planning.
- Provide guidance on business decisions and ensure smooth operations.
- Developed sales, negotiation, and leadership skills.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Au Pair
Cultural Care
2019 - 2022
- Managed schedules and daily routines for families abroad.
- Developed strong communication, adaptability, and problem-solving skills.
- Provided nurturing childcare, fostering a safe and engaging environment that contributed to the children's emotional and social development.
- Worked closely with host families to create tailored educational activities, enhancing the children's learning experiences and family dynamics.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Appliance Sales Consultant
Electrodescuentos
2015 - 2017
- Assisted customers in selecting appliances based on needs and preferences.
- Explained product features, warranties, and financing options.
- Maintained product displays and inventory while achieving sales targets.
- Provided excellent customer service, building long-term client relationships.
- Received numerous positive customer reviews for exceptional service, contributing to an overall increase in store reputation.
Education
No Degree - International Business
SENA: Servicio Nacional De Aprendizaje
OnlineSkills
Sales & Customer Service
Client Relations & Communication
Product Knowledge & Upselling
Organization & Scheduling
Multitasking & Time Management
Business Operations & Inventory Management
Bilingual: English & Spanish
Problem Solving & Adaptability
Certification
Advance English Certification
Timeline
Childcare Provider
Private Household
2023 - Current
Small Business Owner
Huevos La 18
2017 - Current
Au Pair
Cultural Care
2019 - 2022
Appliance Sales Consultant
Electrodescuentos
2015 - 2017
No Degree - International Business
SENA: Servicio Nacional De Aprendizaje