Daniela Moreno
Colorado Springs
Summary
Certified phlebotomy technician and student looking to join the healthcare workforce to gain real-world experience. Three years of customer service experience with the ability to complete tasks efficiently in both individual and team settings. Built strong relationships with employees and customers while maintaining high standards of work. Dependable and reliable, ready to learn and grow with your company.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Kneaders Bakery & Cafe
2023.05 - 2024.11
- Operated point-of-sale system efficiently, handling cash and card transactions accurately.
- Resolved complaints promptly and professionally.
- Cross-trained new team members on menu items and customer service protocols.
- Assisted back-of-house staff by communicating guest feedback and coordinating special requests or dietary restrictions.
- Maintained cleanliness and organization, adhering to health and safety standards.
Barista
Wayfinder Coffee Co.
2025.01 - Current
- Controlled line and crowd with quick, efficient service.
- Built a loyal clientele through friendly interactions and consistent appreciations.
- Communicated clearly and positively with coworkers and management.
- Followed procedures for safe food preparation, assembly, and presentation.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during fast-paced operations.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, CO2025-05
Certificate -
Phlebotomy Training Specialists
Colorado Springs, CO2026-04
Skills
- Time management
- Friendly and outgoing
- Team player
- Opening and closing duties
- Adaptive and creative
- Excellent memory
- Conflict mediation
- Active listener
- Cleanliness
Timeline
Barista
Wayfinder Coffee Co.
2025.01 - Current
Front of House Employee
Kneaders Bakery & Cafe
2023.05 - 2024.11
High School Diploma -
Sand Creek High School
Certificate -
Phlebotomy Training Specialists