Daniela Jimenez
Cartagena
Summary
Experienced customer service with solid background in coordinating logistics operations. Proven track record of optimizing supply chain processes and ensuring timely delivery of goods while maintaining cost efficiency. Demonstrated proficiency in inventory management and vendor negotiation.
Meticulous, resilient and flexible in handling diverse issues.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
DIEL-JERUE
09.2021 - Current
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
Receptionist
B&B CASA RELAX HOTEL
07.2019 - 11.2019
- Reception and Reservations
- Guest reception
- Mailing.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Aux, Cruise Ship Terminal
COMPAÑIA ESTIBADORA COLOMBIANA SAS
06.2018 - 02.2019
- Inventory counting
- Foreign customer service
- Billing and currency management
- Informative advice and reception of foreign people.
Salesperson
ANGELES FASHION BOUTIQUE
02.2017 - 05.2018
- Sales invoicing.
- Inventory control.
- Personnel management.
- Worked to build relationships with customers and built potential for additional sales.
Education
International Business Administrator - Business Administration
Universidad Del Sinù
03.2020
Skills
- Customer Service
- Self-Motivated
- Responsible
- Customer Complaint Resolution
- Positive Attitude and Energetic
- Call Answering and Routing
- Transportation and Logistics Coordination
- Issue and Complaint Resolution
- Warehouse operations
Accomplishments
- Process optimization; developed an efficient tracking and invoicing system for detention fees, ensuring an 80% revenue recovery for the client over two consecutive years.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of improve inventory systems
Languages
Spanish
Native language
English
Full Professional
Personal Information
Title: International Business Administrator
Timeline
Logistics Coordinator
DIEL-JERUE
09.2021 - Current
Receptionist
B&B CASA RELAX HOTEL
07.2019 - 11.2019
Aux, Cruise Ship Terminal
COMPAÑIA ESTIBADORA COLOMBIANA SAS
06.2018 - 02.2019
Salesperson
ANGELES FASHION BOUTIQUE
02.2017 - 05.2018
International Business Administrator - Business Administration
Universidad Del Sinù
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