Summary
Overview
Work History
Education
Skills
LANGUAGES
COURSES
Timeline
Generic

DANIELA GOMEZ

Summary

Experienced Administrative and Logistics Coordinator with a proven track record of optimizing operational workflows, reducing costs, and enhancing customer satisfaction. Skilled in strategic planning, leadership, and analytical thinking. Known for establishing effective cross-departmental communication and fostering strong relationships with external partners.

Overview

8
8
years of professional experience

Work History

Logistics Coordinator

Maersk Logistics
03.2025 - Current
  • Coordinated transportation logistics to optimize delivery schedules and reduce costs.
  • Supervised the compliance of different processes
  • Developed and implemented procedures for tracking shipments and addressing delays.
  • Updated and followed up over 200 operations daily

Sales Executive

Easy Auto Ship
06.2024 - 11.2024
  • Provided customer service to clients interested in vehicle transport services.
  • Built and maintained trust-based relationships with clients.
  • Managed the scheduling process for transportation services.
  • Followed up with prospects and tracked the status of scheduled services.
  • Managed over 70 follow-ups and 100 new leads daily

Customer Service and Administrative Coordinator

Transportes Guerrero
08.2022 - 06.2024
  • Created and maintained customer service reports that provided insights into customer service performance and customer feedback.
  • Provided administrative support to staff and management, which improved customer service and increased customer satisfaction.

Logistics and Administrative coordinator

Transportes Sarvi
08.2021 - 07.2022
  • Provided administrative support to management, resulting in improved efficiency in daily operations.
  • Managed port operations (Import/Export), ensuring compliance and efficiency.
  • Provided customer service and support.
  • Coordinated local operations to ensure smooth execution.
  • Handled administrative tasks such as payment follow-up, petty cash management, and document shipping.

Logistics Coordinator

Solimat LTDA
08.2018 - 08.2021
  • Managed and coordinated logistics processes, ensuring efficiency and accuracy.
  • Provided customer service to clients.
  • Oversaw port operations (import/export), ensuring compliance with regulations.
  • Managed communication with customs agencies to facilitate smooth operations.
  • Processed invoices and managed billing tasks.
  • Collaborated in a team environment to ensure the achievement of organizational goals.

Accounting and Administrative Assistant

G&V COLOMBIA SAS
01.2018 - 07.2018
  • Managed bank reconciliations and maintained accurate records in accounting software.
  • Developed and executed internal projects to improve operational efficiency.
  • Organized and scheduled appointments, meetings, and events, ensuring timely coordination.
  • Prepared detailed meeting minutes and action plans.
  • Drafted and distributed emails, correspondence, letters, and forms.
  • Assisted in the preparation of routine financial and operational reports.

Education

Bachelor of Science - International Business

Universidad Del Norte
Barranquilla, ATL
09.2018

Skills

  • Microsoft Office
  • Document organization
  • Strategic planning
  • Interdepartmental collaboration
  • Leadership
  • Logistics management

LANGUAGES

Spanish Native speaker
Portuguese Very good command
English Highly proficient

COURSES

  • PowerBI Platzi 2024
  • Data Analyst Platzi 2024

Timeline

Logistics Coordinator

Maersk Logistics
03.2025 - Current

Sales Executive

Easy Auto Ship
06.2024 - 11.2024

Customer Service and Administrative Coordinator

Transportes Guerrero
08.2022 - 06.2024

Logistics and Administrative coordinator

Transportes Sarvi
08.2021 - 07.2022

Logistics Coordinator

Solimat LTDA
08.2018 - 08.2021

Accounting and Administrative Assistant

G&V COLOMBIA SAS
01.2018 - 07.2018

Bachelor of Science - International Business

Universidad Del Norte

Similar Profiles

CREATE PROFILE
DANIELA GOMEZ