Music Production
Daniel Sierra Restrepo
Business Manager
Medellín,Antioquia
Summary
I am analytical and critical in decision making. With experience in Customer Service and Project Management over 2 years, I have presented and led projects for both final customers and business.
Always looking forward for continuous improvement. I am very
creative and dynamic to present and develop solutions with results based on resources and further investigation.
Proactive, seeking to meet and overcome the objectives.
My travel experiences have strengthened my flexibility to adapt to changing environments and different work teams.
Overview
3
3
Languages
20
20
years of post-secondary education
5
5
years of professional experience
Work History
OTC Intern
Stanley Security
Medellín, Antioquia
05.2020 - 11.2021
- Actively listened to customers, taking time to understand the points being made, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and maintained courteous and effective working relationships.
Project Manager
LeBlue LLC
Miami, Florida
07.2019 - 01.2020
- Developed and initiated Pool construction projects, managed costs, and monitored performance of each one of them.
- Drove team success through shared vision and recognition of quality performance.
- Provided management for internal personnel, contractors and vendors.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed all phases of projects from procurement to commission.
- Identified plans and resources required to meet project goals and objectives.
- Headed project teams specializing in design and launch activities.
Event Coordinator
Infinity Productions SAS
Medellín, Antioquia
01.2017 - 12.2019
- Organized, coordinated and deployed public events while focusing on delivering superior customer experience and satisfaction.
- Planned large-scale events such as concerts, gatherings and brand activations.
- Supervised onsite teams of 5-20 people, including security, audio-visual technicians, hostess and facility management team.
- Coordinated schedules and timelines for all events.
- Accurately calculated and processed expenses during and after events.
- Designed, implemented and enhanced marketing strategies and initiatives to maximize outreach and sales of each event.
Education
High School Diploma -
Montessori School
Medellín, Colombia 01.1999 - 12.2012
Business Administration And Management
Universidad EAFIT
Medellín, Colombia 01.2015 - Current
Skills
Teamwork
Additional Information
- Digital Postgraduate in Coaching, NLP and Team leadership: 2017
- Online Course in Introduction to Social Networks: 2018
- Development of quantitative market research projects.
- Speaker in talks about event production at EAFIT for the Marketing Club.
Interests
Sports
Events
Books
Meditation and Spirituality
Timeline
OTC Intern
Stanley Security
05.2020 - 11.2021
Project Manager
LeBlue LLC
07.2019 - 01.2020
Event Coordinator
Infinity Productions SAS
01.2017 - 12.2019
Business Administration And Management
Universidad EAFIT
01.2015 - Current
High School Diploma -
Montessori School
01.1999 - 12.2012
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