Logistics professional with extensive experience in managing warehouse operations and leading teams to ensure efficient workflows. Known for reliability and adaptability in meeting changing needs. Expertise in inventory management and process optimization, fostering collaborative team environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cargo Warehouse Supervisor
Alliance Ground International/ Sub Contractor for United Airlines
02.2025 - Current
Supervision of flight handling (loading/unloading aircraft), weight and balance, dangerous goods, and special cargo)
Accumulate accurate documentation, knowledge of governmental agency regulatory requirements, correspondence with FAA, TSA, U.S. Customs, and departments on all UAL AND AGI cargo matters.
Facilitate daily activities by identifying problems and recommending solutions to maintain proper compliance with UAL, FAA, TSA, and U.S. Customs standards and goals.
Conduct and monitor on-the job training and development. Attend job specific training as required.
Cultivated and maintained strong working relationships with United manager and supervisors (Douglas McCuen, Tika Koetter, Scott Authier, Eli Woodward) customers, brokers, vendors, independent contractors, stores, and UAL maintenance teams to ensure operational efficiency and service excellence.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences then follow the procedures contained in company (UAL/AGI) and carrier safety and security procedures.
(RCF) receiving, remarking, and accurately capture cargo from inbound flights.
(CSI) cargo investigation for misdelivered, missing, rerouted, and damaged cargo.
(Dangerous goods certified) Assist with hazardous material preparation and documentation for domestic and international shipping. (Certified in March 2025)
Follow TSA, FAA, and U.S. Customs requirements for UAL and AGI cargo screening and safety.
Proficient with Microsoft Office.
Skilled in identifying problems, gathering and analyzing data, and drawing sound conclusions. Strong critical thinker with proven judgment and decision-making abilities. Adept at delivering consistent, high-quality performance in fast-paced, high-pressure environments, with a dedication to seeing tasks through to completion.
Responsible for UAL /AGI cargo warehousing including receiving, dispatching, staging, and transporting air freight, air mail, and other cargo in the UAL and AGI warehouses.
Monitor the quantity and quality of work and its performance, directing personnel within the assigned functional area, and assist with overseeing and advising on staff requirements.
Participates in the training, mentoring, coaching, discipline,termination of subordinates, ensuring compliance with Company rules and regulations.
Trained in UC360 and Unimatic for receiving, loading/unloading outgoing flights and trucks.
Direct AOG, AOM, and cargo shipment processes to ensure timely delivery of critical aircraft and freight components.
Conduct internal audits covering safety, shelf life, and bin maintenance.
Cargo Warehouse Lead
Alliance Ground International/Sub Contractor for United Airlines
12.2023 - 02.2025
Responsible for security, safety, and compliance at the DEN warehouse station
Lead, coach, and train warehouse frontline agents and new hires
Assisted in developing a new hire safety and training checklist In accordance with government, TSA, FAA, and air carrier rules and regulations.
Assist in audit practices to ensure regulatory compliance
Follow company procedures and protocols to ensure we are always operating in a safe and responsibly
Breakdown and build air cargo freight airline ULDs
Fill out and properly complete cargo ULD forms
Challenge unauthorized individuals in secure areas adhering to TSA regulations
Keeping warehouse and warehouse equipment clean and safe
Organize and maintain yard cleanliness of ULDs, perform ULD inventory
Create booking list and load narrow body aircraft through UC360
Sales Associate
AT&T
06.2023 - 12.2023
Assists customers with the purchase of Company products and services, features, accessories and bill payments
Interacting with customers and providing prompt and courteous customer service to all customers in the store or via phone
Ability to identify and resolve customer related issues
Identify and solve problems
Developing and maintaining Knowledge of wireless services and equipment in order to provide information to the customer
Turning customers on to the newest wireless accessories and phones
Meet and track monthly personal sales quotas
Organize, order, ship, and receive merchandise inventory
Operations Manager
FedEx
10.2022 - 06.2023
Named Manager of the Month For 2 consecutive months
Embrace safety as a precondition for all that we do
Strong commitment to company values and Purple Promise People - Safety - Service - Efficiency
Lead and coach a team of 30 Package Handlers
Manage specific day to day operations within the facility
Contribute to a fast-paced team with constant package volume that must be safely managed throughout the building
Hiring, terminations, coaching, training, recognition, and rewards, addressing employee concerns and staff productivity
Minimizing operational cost and maximizing operational quality, including the movement, tracking, and administration of trailers
Cross trained on loading, unloading, center, van lines and express
TMS and ISS proficient
Analyzes operational performance through direct observation, interpretation of reports and collaboration with others
Determines opportunities for improvements of key metrics and executes action plans to achieve results
To further all levels of employees are actively participating in warehouse, safety, and compliance and reporting safety hazards to effectively run a productive and efficient operation.
Package Handler/Trainer
FedEx
10.2021 - 10.2022
Named Employee of the month and Trainer of the month / Earned promotion within 1 year
Physically loading, unloading, and sorting packages by hand
Rotate through positions such as scan, weigh and key, loader, unloader, and facer
Promoted to onboard, train and lead new package handlers within 3 months
Update managers on conditions during the sort so operation efficiency decisions can be made
Assists in the implementation of new package handling procedures and technique
Managed dock and package handlers independently for managers when in the office
Lead Sales Associate
The Green Solution
07.2020 - 10.2021
Trained and supported new hires with customer issues
Supported manager in cultivating team morale
Conducted daily inventory audits
Managed Safety Data Sheets on a monthly basis
Verify correct use of M.E.D-required packaging and labeling
Responsible to check in daily inventory and ensure correct packaging and labeling of cannabis products
Provide recommendations based on customer needs
Keeping abreast to Colorado cannabis laws and regulations along with the industry trends
Responsible for reconciling daily cash and credit card at end of day
Supported with organizing, marketing, and merchandising of product displays
Assist with batch tracking and traceability throughout a product's lifecycle to ensure that there are no contaminants like harmful bacteria, mold, heavy metals, or pesticides.
Responsible for making sure packaging and labeling are clear and eligible with all ingredients to prevent allergens or health risks along with verifying child proof seals to prevent ingestion.
Challenge individuals who were in restricted areas who didn’t have Marajuana Enforcement Division badge visible.
Marking Specialist/Lot Tech
Mercedes-Benz Of Cary
06.2018 - 07.2020
Managed and audited new and used lot inventory daily, organizing and arranging to flexibly meet sales demands
Performed accurate, recurring pre-sales vehicle quality inspections
Supported the sales team and inventory manager by preparing sold inventory
Tracked and maintained over one hundred high end luxury cars for the top Mercedes Benz dealership in the nation
Catered to VIP customers by providing enthusiastic service as well as detailed knowledge about car model design and internal operations
Abiding traffic laws and rules when transporting or delivering vehicles to and from customers.
Stockroom Supervisor
Shoe Palace
11.2017 - 06.2018
Managed all aspects of stock room, organizing and maintain stock room daily
Accurate check in of weekly shipment
Displaying new merchandise on the floor
March of 2018 entered Assistant
Education
No Degree - General Studies
Community College of Denver
Denver, CO
Skills
Excellent conflict resolution -Team Oriented - Mentorship - Strong Organization Skills - Multitasking Ability to Work Under Pressure - Time Management - Adaptability - Microsoft Office Proficient
Certification
Dangerous goods certified
Forklift and tug certified
Timeline
Cargo Warehouse Supervisor
Alliance Ground International/ Sub Contractor for United Airlines
02.2025 - Current
Cargo Warehouse Lead
Alliance Ground International/Sub Contractor for United Airlines