Daniel Sangiacomo
Aurora
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
11
11
years of professional experience
Work History
Server bartender shift lead trainer
Carrabba's Restaurant
Aurora, co
2025.07 - Current
- Provided excellent customer service to enhance dining experience.
- Trained new servers on restaurant policies and procedures.
- Managed guest inquiries and resolved issues professionally.
- Provided exceptional service to high volume of daily customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Shift Leader/Trainer
Alamo Drafthouse
Littleton
2015.09 - 2021.01
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on service standards and operational procedures.
- Managed inventory levels and assisted with ordering supplies as needed.
- Assisted in training new employees on shift operations.
- Implemented process improvements to enhance workflow efficiency in the team.
Bartender/Server
Main Event
denver, co
2022.04 - 2025.07
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Private Event Coordinator
Alamo Drafthouse
Littlefield
- Managed vendor relationships to secure catering and equipment services.
- Developed event timelines to align with client expectations and venue capabilities.
- Communicated with clients to understand their vision and requirements for events.
- Handled post-event wrap up tasks such as collecting feedback from attendees, reconciling invoices from vendors.
Assistant Manager
Family Dollar
Littleton
2014.09 - 2015.05
- Assisted in developing training programs for new team members.
- Coordinated scheduling and shifts for staff to ensure coverage.
- Managed inventory levels and ordered supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on strategic planning initiatives.
- Coordinated with other departments to ensure smooth flow of operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
American Senior High
Miami, FL2012-05
Skills
- As a shift leader, I had skills in training and supervising other team members in all areas, with attention to detail, time management, and relationship building to ensure that guests have a wonderful experience, and with the event coordinating, I worked closely with guests one-on-one to take care of their specific needs, then delegating that to a team to ensure a happy customer
Timeline
Server bartender shift lead trainer
Carrabba's Restaurant
2025.07 - Current
Bartender/Server
Main Event
2022.04 - 2025.07
Shift Leader/Trainer
Alamo Drafthouse
2015.09 - 2021.01
Assistant Manager
Family Dollar
2014.09 - 2015.05
High School Diploma -
American Senior High
Private Event Coordinator
Alamo Drafthouse