Daniel Sangiacomo
Aurora
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
2026
2026
years of professional experience
Work History
Server
Flyte co
Aurora
07.2025 - Current
- Provided excellent customer service to enhance dining experience.
- Trained new servers on restaurant policies and procedures.
- Managed guest inquiries and resolved issues professionally.
- Provided exceptional service to high volume of daily customers.
Shift Leader/Trainer
Alamo Drafthouse
Littleton
09.2015 - 01.2021
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on service standards and operational procedures.
- Managed inventory levels and assisted with ordering supplies as needed.
- Assisted in training new employees on shift operations.
- Implemented process improvements to enhance workflow efficiency in the team.
Assistant Manager
Family Dollar
Littleton
09.2014 - 05.2015
- Assisted in developing training programs for new team members.
- Coordinated scheduling and shifts for staff to ensure coverage.
- Managed inventory levels and ordered supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on strategic planning initiatives.
- Coordinated with other departments to ensure smooth flow of operations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Private Event Coordinator
Alamo Drafthouse
Littlefield
- Managed vendor relationships to secure catering and equipment services.
- Developed event timelines to align with client expectations and venue capabilities.
- Communicated with clients to understand their vision and requirements for events.
- Handled post-event wrap up tasks such as collecting feedback from attendees, reconciling invoices from vendors.
Education
High School Diploma -
American Senior High
Miami, FL05-2012
Skills
- As a shift leader, I had skills in training and supervising other team members in all areas, with attention to detail, time management, and relationship building to ensure that guests have a wonderful experience, and with the event coordinating, I worked closely with guests one-on-one to take care of their specific needs, then delegating that to a team to ensure a happy customer
Timeline
Server
Flyte co
07.2025 - Current
Shift Leader/Trainer
Alamo Drafthouse
09.2015 - 01.2021
Assistant Manager
Family Dollar
09.2014 - 05.2015
Private Event Coordinator
Alamo Drafthouse
High School Diploma -
American Senior High