Daniel Ramirez
Barranquilla
Summary
Dynamic sales and logistics professional with experience at Simplicity Power and A1 Group Companies. Proven ability in customer relationship management and effective communication, driving efficiency and enhancing client satisfaction. Skilled in data analysis and project management, consistently achieving results that optimize operations and support team success. Proficient in customer service, providing a disciplined work ethic while collaborating with teams.
Overview
2
2
years of professional experience
Work History
Sales Representative
Simplicity Power
Dallas
09.2024 - 03.2025
- Assisted in training new employees on proper sales techniques as needed.
- Employed consumer-focused sales practices centered on helping families save money.
- Responded promptly to inquiries from potential customers about product availability or pricing.
Logistics Coordinator
A1 Group Companies
Los Angeles
04.2024 - 08.2024
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
Customer Service Representative
Teleperformance
Barranquilla
08.2023 - 03.2024
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Answered inbound calls, chats and emails to facilitate customer service.
- Answered customer inquiries via phone, email, and chat.
Education
Master of Arts - Philosophy, Politics, And Economics
Criswell College
Dallas, Texas05-2028
Skills
- Logical Reasoning Skills
- Data Analysis
- Qualitative Research Methodologies
- Customer relationship management
- Project management
- Investment Consultant
- Effective communication
- Team collaboration
- Client service
Affiliations
- Sports enthusiast
- Musician
- Economy and investments lover
- Entrepreneur
Languages
Spanish
First Language
English
Proficient (C2)
C2
Accomplishments
- Team leader in different jobs.
- Active member and directive of the Career and Networking Initiative at Criswell College.
- CFO of R&B Homecleaning Services
Timeline
Sales Representative
Simplicity Power
09.2024 - 03.2025
Logistics Coordinator
A1 Group Companies
04.2024 - 08.2024
Customer Service Representative
Teleperformance
08.2023 - 03.2024
Master of Arts - Philosophy, Politics, And Economics
Criswell College
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