Detail-oriented professional with a strong background in team leadership, project coordination, and administrative support across legal, operational, and client service environments.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Virtual Assistant to Supervising Attorney
The United Firm
12.2024 - Current
Monitor and track legal deadlines to ensure ongoing compliance with regulatory and court requirements.
Assist with audits by reviewing case files, identifying discrepancies, and preparing summary reports.
Maintain organized digital records and manage confidential documents in accordance with legal standards.
Support the supervising attorney with administrative tasks, including scheduling, communication, and drafting correspondence.
ASYLUM LEGAL LINE HEAD
Alexandra Lozano Immigration Law Firm
08.2024 - 12.2024
Lead and manage the Asylum Legal Team, overseeing the preparation, review, and submission of asylum cases to ensure accuracy, compliance, and timely delivery.
Monitor and analyze team performance through established KPIs and metrics, providing guidance and feedback to optimize individual and team productivity.
Develop and implement strategies for improving case processing efficiency and quality, ensuring that the team consistently meets organizational goals and client expectations.
Collaborate with senior management and stakeholders to report on team performance, identify areas for improvement, and drive continuous enhancements in service delivery and case outcomes.
EVIDENCE AND LEGAL MANAGER
Alexandra Lozano Immigration Law Firm
08.2023 - 08.2024
Supervised and directed the VAWA Legal and Evidence Departments, ensuring the accurate preparation, submission, and legal compliance of all related cases.
Managed and tracked departmental performance by setting and monitoring KPIs and metrics, driving continuous improvements in the efficiency and quality of case handling.
Collaborated closely with legal teams and clients, providing strategic guidance on evidence gathering, legal documentation, and case strategies to strengthen case outcomes.
Reviewed and ensured the timely and accurate submission of all case materials, coordinating with relevant departments to meet deadlines and achieve optimal results.
LEGAL TEAM LEAD
Alexandra Lozano Immigration Law Firm
10.2022 - 08.2023
Supervised and led a team of paralegals, ensuring accurate case reviews, proper documentation, and adherence to legal protocols and deadlines.
Monitored team performance by tracking key metrics and accuracy standards, providing feedback and guidance to improve the quality of case preparation and processing.
Ensured compliance with legal requirements and firm policies, reviewing case files and paralegal work to identify potential issues and mitigate risks.
Trained and mentored team members, fostering continuous professional development and promoting best practices in legal case management.
DOC COLLECTOR TEAM LEAD
Alexandra Lozano Immigration Law Firm
05.2021 - 10.2022
Trained and mentored team members, fostering continuous professional development and promoting best practices in legal case management.
Monitored team performance and productivity, tracking key metrics related to document accuracy, completeness, and compliance, and provided ongoing feedback to optimize team efficiency.
Ensured the proper categorization and verification of collected documents, working closely with legal teams to guarantee they met the specific needs of each case type.
Developed and implemented processes to streamline document collection workflows, improving accuracy and reducing errors, while maintaining compliance with legal protocols and client expectations.
BUSINESS OPERATIONS LEAD
Hidrometales S.A.S
02.2018 - 05.2021
Led and managed daily operations for the company, overseeing merchandise tracking, shipping, labeling, and storage processes to ensure smooth workflow and timely deliveries.
Monitored and optimized inventory management, ensuring accurate stock levels, proper storage conditions, and efficient stock movement to meet operational and customer demands.
Coordinated logistics and shipping operations, ensuring that products were properly labeled, packaged, and dispatched according to client specifications and regulatory requirements.
Implemented operational procedures to enhance the efficiency of the warehouse and inventory systems, reducing errors and ensuring timely order fulfillment.
Education
BACHELOR IN BACHELOR'S DEGREE - PRIMARY EDUCATION WITH AN EMPHASIS IN HUMANITIES AND SPANISH LANGUAGE
Universidad Distrital Francisco José de Caldas
01.2016 - 01.2022
Skills
Excel
Timeline
Virtual Assistant to Supervising Attorney
The United Firm
12.2024 - Current
ASYLUM LEGAL LINE HEAD
Alexandra Lozano Immigration Law Firm
08.2024 - 12.2024
EVIDENCE AND LEGAL MANAGER
Alexandra Lozano Immigration Law Firm
08.2023 - 08.2024
LEGAL TEAM LEAD
Alexandra Lozano Immigration Law Firm
10.2022 - 08.2023
DOC COLLECTOR TEAM LEAD
Alexandra Lozano Immigration Law Firm
05.2021 - 10.2022
BUSINESS OPERATIONS LEAD
Hidrometales S.A.S
02.2018 - 05.2021
BACHELOR IN BACHELOR'S DEGREE - PRIMARY EDUCATION WITH AN EMPHASIS IN HUMANITIES AND SPANISH LANGUAGE