DANIEL LOPEZ URBINA
Business Administrator
Barranquilla
Summary
I am a Business Administration graduate with strong problem-solving abilities and proven skills in data analysis, human talent management, and database management. Throughout my academic and professional experience, I have taken on key roles that have strengthened my leadership in areas such as logistics, strategic planning, customer service management, and sales. I bring a well-rounded background and a results-driven mindset to contribute effectively to any organization.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Market Research Project – Academic Research
Universidad Del Norte
01.2023 - 12.2023
- Conducted descriptive research focused on analyzing the emotional and physical responses of university students to visual marketing stimuli, involving participants from various academic disciplines.
- Designed and applied a survey to 100 participants and conducted a focus group session with 10 individuals to gather in-depth qualitative insights.
- Prepared comprehensive market research reports based on data analysis and observed behavioral patterns.
- Monitored and evaluated trends in marketing research methodologies to ensure the relevance and accuracy of the study.
- Coordinated multidisciplinary teams to successfully develop and execute a complex research project from planning to presentation.
Operations & Guest Services Cast Member
The Walt Disney Company
Orlando, FL
01.2024 - 06.2024
- Coordinated logistics and crowd flow for large-scale entertainment events, including parades and fireworks at Magic Kingdom.
- Ensured strict compliance with Disney's safety protocols and guest service standards while operating at the Pirates of the Caribbean attraction.
- Interacted with over 200 guests daily in high-traffic areas across both the theme park and the resort, consistently maintaining a positive and service-oriented approach.
- Demonstrated strong problem-solving skills by handling high-pressure situations efficiently and professionally.
- Supported the planning and seamless execution of corporate events at Saratoga Springs Resort, specifically within the Artist Palette restaurant.
- Delivered exceptional customer service and managed sales operations with a focus on guest satisfaction.
- Developed and applied effective communication skills in English to clearly explain procedures, provide recommendations, and enhance the overall guest experience.
Data Analysis Intern
Lean Solutions Group
Barranquilla, ATL
08.2024 - 02.2025
- Performed various administrative and operational support tasks across different departments.
- Designed and developed dashboards and reports using business intelligence tools such as Power BI to support data-driven decision-making.
- Managed KPIs for clients including STG Logistics, Cargomatic, Echo Global, and seven Maersk terminals.
- Maintained and updated company databases and internal records with accuracy and consistency.
- Conducted daily audits and generated reports on performance and compliance for 50 Maersk staff members.
Education
Bachelor -
Gimnasio Del Norte
Valledupar, CES 01.2014 - 11.2019
Business Management - undefined
Valencia College
Orlando, FL 01.2024 - 06.2024
Business Manager -
Universidad Del Norte
Barranquilla, ATL 01.2020 - Current
Bachelor of Business Administration And Management - Digital Business Management
Universidad Del Norte
Barranquilla, ATL 01.2020 - 05.2025
Python Programming Trainee - Programming
Udemy
03.2025 - Current
Skills
- Power BI
- Power apps
- Microsoft Excel
- Google web tools
- Team Work
- Leadership
- Communication skills
- Time management
- Analysis and Problem Solving
- Cultural Adaptation
Diplomas
- Leadership
- Communication skills
- Time management
- Analysis and Problem-Solving
- Cultural Adaptation
Accomplishments
- Public recognition from the Walt Disney Company for my guest satisfaction and problem solving.
Certification
Power BI Course
Timeline
Python Programming Trainee - Programming
Udemy
03.2025 - Current
Data Analysis Intern
Lean Solutions Group
08.2024 - 02.2025
Operations & Guest Services Cast Member
The Walt Disney Company
01.2024 - 06.2024
Business Management - undefined
Valencia College
01.2024 - 06.2024
Market Research Project – Academic Research
Universidad Del Norte
01.2023 - 12.2023
Bachelor of Business Administration And Management - Digital Business Management
Universidad Del Norte
01.2020 - 05.2025
Business Manager -
Universidad Del Norte
01.2020 - Current
Bachelor -
Gimnasio Del Norte
01.2014 - 11.2019
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