Daniel Hutchcraft
Glasgow
Summary
Diligent Maintenance and Assistant Manager with over 9 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.
Overview
10
10
years of professional experience
Work History
Barista Manager
Overflow Helensburgh
Helensburgh
10.2024 - Current
- Implemented strategies for cost savings in areas like labor costs or supply ordering.
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Maintained records of daily transactions and prepared reports for management review.
- Developed new ideas to increase sales and customer loyalty through promotions or special events.
- Analyzed product trends to determine purchasing needs based on seasonality or customer preferences.
- Ensured compliance with food safety standards, health regulations and sanitation requirements.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
Maintenance Manager
Dutch Bros Coffee
Colorado Springs
04.2015 - 07.2024
- Monitored the performance of all equipment to ensure proper functioning.
- Developed preventive maintenance procedures for all machines used in production.
- Established a system to track inventory of spare parts, tools and supplies.
- Ensured compliance with safety regulations and standards.
- Drafted budgets for maintenance operations and monitored expenditures.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Performed troubleshooting on malfunctioning systems when necessary.
- Maintained records of repairs, service requests, costs.
- Scheduled routine inspections of all areas within facility premises.
- Maintained equipment performance by cleaning and lubricating components.
Owner and Operator
Hutch Craft Coffee Repairs LLC
Colorado Springs
10.2023 - 04.2024
- Performed preventive maintenance on coffee machines, including cleaning, lubricating and inspecting components.
- Maintained detailed records of all service calls and repairs performed on coffee machines.
- Diagnosed problems with coffee machines and provided repair solutions in a timely manner.
- Adjusted machine settings to ensure optimal brewing performance.
- Calibrated and tested coffee machines according to manufacturer specifications.
- Installed new equipment following manufacturer guidelines.
- Ordered replacement parts as needed for repairs or upgrades to existing equipment.
- Repaired faulty wiring on commercial-grade espresso makers and grinders.
- Replaced broken pumps, valves, switches and other components on various types of coffee makers.
- Troubleshot software issues associated with automated control systems on high-end espresso brewers.
- Ensured that work areas were clean before leaving customer locations.
Assistant Manager
Dutch Bros Coffee
Colorado Springs
12.2022 - 01.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
Maintenance Manager
Dutch Bros Coffee
Redding
07.2017 - 04.2022
- Monitored the performance of all equipment to ensure proper functioning.
- Developed preventive maintenance procedures for all machines used in production.
- Established a system to track inventory of spare parts, tools and supplies.
- Ensured compliance with safety regulations and standards.
- Drafted budgets for maintenance operations and monitored expenditures.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Maintained records of repairs, service requests, costs.
- Performed troubleshooting on malfunctioning systems when necessary.
- Scheduled routine inspections of all areas within facility premises.
- Maintained equipment performance by cleaning and lubricating components.
Education
Certificate of Ministry - Biblical Studies
Bethel School of Ministry
Redding, CA05.2021
Some College (No Degree) - Exercise Science
University of Northern Colorado
Greeley, COSome College (No Degree) - Athletic Training
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Woodland Park High School
Woodland Park, CO05.2009
Skills
- Project Management
- Staff Development
- Strategic Planning
- Customer Relations
- Operations Management
- Product and Service Knowledge
- Task Delegation
Affiliations
- Trainer and Coach at a Functional Fitness and CrossFit Gym
- Outdoor Recreation Guide (Taking individuals and groups on Rock Climbing, Hiking and Backpacking trips)
- Restored and modernized Trailer Campers
- Football (Soccer Goalkeeper) Competitively for 12 years
Accomplishments
- 5 years straight of 90-100% Quality Assurance inspection scores at 13 shops
- A perfect year of 100% Quality Assurance inspection scores at the shop I am an assistant at currently.
- Descaled and rebuilt 15+ La Marzocco Espresso machines
References
References available upon request.
Timeline
Barista Manager
Overflow Helensburgh
10.2024 - Current
Owner and Operator
Hutch Craft Coffee Repairs LLC
10.2023 - 04.2024
Assistant Manager
Dutch Bros Coffee
12.2022 - 01.2024
Maintenance Manager
Dutch Bros Coffee
07.2017 - 04.2022
Maintenance Manager
Dutch Bros Coffee
04.2015 - 07.2024
Certificate of Ministry - Biblical Studies
Bethel School of Ministry
Some College (No Degree) - Exercise Science
University of Northern Colorado
Some College (No Degree) - Athletic Training
University of Colorado At Colorado Springs
High School Diploma -
Woodland Park High School
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