Results-driven Enterprise Account Developer specializing in business development and client relationship management. Focused on logistics management, delivers strategic solutions that enhance operational efficiency and drive profitability while building strong client partnerships through effective communication and problem-solving.
Overview
18
18
years of professional experience
Work History
Enterprise Account Developer
Transportation One
Chicago
01.2026 - 05.2026
Designed and implemented client-focused logistics solutions that improved workflow efficiency, optimized transportation performance, and supported long-term business growth objectives.
Leveraged extensive logistics industry experience to engage directly with clients and develop customized strategies focused on maximizing profitability and operational efficiency.
Analyzed client transportation and supply chain operations to identify process improvements, cost-saving opportunities, and productivity enhancements across all facets of logistical operations.
Collaborated with clients to resolve operational challenges and streamline logistics processes, leading to achievement of performance and growth objectives.
Applied industry expertise and strategic problem-solving skills to enhance service levels and elevate client satisfaction.
Managed client relationships through proactive communication and operational planning, ensuring execution of logistics initiatives aligned with client needs.
Coordinated transportation with logistics partners to minimize lead times and ensure timely supply chain deliveries
Generate new accounts including international, drayage, warehousing and intermodal
Delivered capacity and flexibility to clients while ensuring quality and control for thousands of shipments
Analyze and assess variable industry rates and negotiate pricing with suppliers and shippers
Manage shipments from pick-up to delivery utilizing complex proprietary software such as SAP, MercuryGate and BluJay
Train and coach employees on logistics terminology, negotiations, & business development
Supported process optimization initiatives by contributing ideas for continuous improvement across supply chain operations
Identified and secured new customer business while maximizing those accounts to their full potential
Produced $20M+ in business sales annually across the United States/Mexico/Canada and all industry segments
Account Executive
Utah Grizzlies Hockey Club
Salt Lake City
08.2008 - 10.2011
Exceeded group sales goal for 2009-2010 season, culminating in 120% achievement.
Achieved second highest new revenue generation for 2010-2011 season.
Retained 91% of my client base for the 2009 -2010 season. The highest out of any of the account executives in our department
Generated new group sales, season ticket sales, suite rentals/leases and other ticketed inventory through cold calls, e-mails, and face-to-face meetings. Additional responsibilities included customer service, game day duties, and client renewals
Increased attendance by 13% from 2009 to 2010, contributing to growth for Utah Grizzlies Organization and Maverik Center.
Education
Bachelor of Science - Kinesiology, Telecommunications
Indiana University
Bloomington, IN
05-2008
Skills
Business development
Sales strategy
Market penetration
Customer account management
Sales presentations
Contract negotiation
Competitive analysis
Client needs assessment
Strategic planning
Decision-making
Problem solving abilities
Critical thinking skills
Time management skills
Task prioritization
Organizational skills
Communication skills
Team collaboration
Conflict resolution
Negotiation skills
Training development
Decision-making
Accomplishments
Awarded the President's Club 3 times during my tenure at Total Quality Logistics