Daniel Edward Martinez
Denver
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Food and Beverage Outlets Manager
The Inverness Hotel and Golf Resort - Hilton
Englewood, CO
06.2025 - Current
- Led daily operations, ensuring high standards of guest service and satisfaction.
- Managed staff scheduling, optimizing workforce efficiency and coverage.
- Developed training programs, enhancing team skills and knowledge retention.
- Coordinated and monitored purchasing and receiving of beverage and dry goods inventory, maintaining optimal stock levels for hotel requirements.
- Coordinated special events, ensuring seamless execution and exceeding client expectations.
- Maintained professional, organized, and safe environment for employees and patrons.
Server
North Italia
Denver, CO
06.2024 - 06.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions to enhance dining experience.
- Processed orders efficiently using point-of-sale system, ensuring accuracy and speed.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Suggested daily specials and promotions to boost sales during shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Credentialing Specialist
Fastaff Travel Nursing/USN
Denver, CO
08.2020 - 05.2024
- Streamlined credentialing processes, ensuring compliance with regulatory standards and organizational policies.
- Coordinated provider applications, verifying documentation and facilitating timely approvals.
- Maintained accurate databases, tracking credentialing status and updates for healthcare providers.
- Conducted primary source verifications such as background checks and board certifications.
- Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
- Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
Ass. General Manager
Lombardi’s Romagna Mia
Las Vegas, NV
08.2019 - 10.2020
- Led daily operations, ensuring high standards of guest service and satisfaction.
- Managed staff scheduling, optimizing workforce efficiency and coverage.
- Developed training programs, enhancing team skills and knowledge retention.
- Coordinated and monitored purchasing and receiving of beverage and dry goods inventory, maintaining optimal stock levels for hotel requirements.
- Coordinated special events, ensuring seamless execution and exceeding client expectations.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender
Atomic Liquors
Las Vegas, NV
04.2019 - 08.2019
- Crafted and served diverse cocktails, ensuring customer satisfaction and repeat business.
- Trained new staff on bar operations, enhancing team efficiency and service quality.
- Developed seasonal drink menus, showcasing creativity while aligning with customer preferences.
- Engaged with customers to build rapport, fostering a welcoming environment that increased patron loyalty.
- Oversaw daily cash handling procedures, ensuring accuracy in financial transactions and reporting.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
The ART Hotel
Denver, CO
08.2017 - 11.2018
- Crafted and served diverse cocktails, ensuring customer satisfaction and repeat business.
- Trained new staff on bar operations, enhancing team efficiency and service quality.
- Developed seasonal drink menus, showcasing creativity while aligning with customer preferences.
- Engaged with customers to build rapport, fostering a welcoming environment that increased patron loyalty.
- Oversaw daily cash handling procedures, ensuring accuracy in financial transactions and reporting.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Chopper’s Tavern
Denver, CO
07.2016 - 07.2016
- Crafted and served diverse cocktails, ensuring customer satisfaction and repeat business.
- Trained new staff on bar operations, enhancing team efficiency and service quality.
- Developed seasonal drink menus, showcasing creativity while aligning with customer preferences.
- Engaged with customers to build rapport, fostering a welcoming environment that increased patron loyalty.
- Oversaw daily cash handling procedures, ensuring accuracy in financial transactions and reporting.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Ass. General Manager
Lombardi’s Romagna Mia
Las Vegas, NV
03.2015 - 03.2016
- Led daily operations, ensuring high standards of guest service and satisfaction.
- Managed staff scheduling, optimizing workforce efficiency and coverage.
- Developed training programs, enhancing team skills and knowledge retention.
- Coordinated and monitored purchasing and receiving of beverage and dry goods inventory, maintaining optimal stock levels for hotel requirements.
- Coordinated special events, ensuring seamless execution and exceeding client expectations.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Excel Center of Colorado
Denver, COSkills
- Almost 20 years high volume F&B experience; 5 years managing
- Coordinating/ executing banquet and VIP/ celebrity guests services
- Skilled in various POS and admin tools
- Bookkeeping and inventory management
- Strong knowledge of product and passion for inspired food, beverage, service and ambiance
- ServSafe certified Food Protection Manager and valid TAM/ Alcohol Awareness training card
- Hiring, training and development
- Emphasis on raising daily suggestive sales and morale
- Highly experienced with opening new locations
- Guest engagement
Accomplishments
- Assisted in the execution of a high-profile, three-day, $1 million full-property hotel buyout.
- Assisted in improving hotel profitability and operational readiness in preparation for acquisition by a new ownership group.
- Started managing high-profile, high volume restaurants on the Las Vegas Strip by age 25.
- Creating bar and cocktail programs.
Timeline
Food and Beverage Outlets Manager
The Inverness Hotel and Golf Resort - Hilton
06.2025 - Current
Server
North Italia
06.2024 - 06.2025
Credentialing Specialist
Fastaff Travel Nursing/USN
08.2020 - 05.2024
Ass. General Manager
Lombardi’s Romagna Mia
08.2019 - 10.2020
Bartender
Atomic Liquors
04.2019 - 08.2019
Bartender
The ART Hotel
08.2017 - 11.2018
Bartender
Chopper’s Tavern
07.2016 - 07.2016
Ass. General Manager
Lombardi’s Romagna Mia
03.2015 - 03.2016
High School Diploma -
Excel Center of Colorado